We performed a comparison between Adobe Commerce and SAP Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The platform provides an easy way to customize its features."
"The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools."
"On the plus side, when you build everything from scratch in Magento, you can do magic with it."
"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."
"It provides AI features, including a tool called Insight for AI-driven product recommendations."
"The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."
"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."
"Magento is very flexible, and it's one of the biggest e-commerce platforms."
"We have found the B2B, B2C and D2C very valuable."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"Hybris offers a platform designed for speed."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"The tool supports multiple currencies."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"Should have a way to communicate properly with the team that builds the platform"
"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart."
"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."
"The solution’s performance could be improved."
"Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side."
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."
"The product needs to improve its security. Also, they need to improve B2B features."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"Hybris is not currently using microservices."
"The learning curve is high."
"The support team should improve the response time."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"A public cloud solution of this software would open great possibilities."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
Adobe Commerce is ranked 3rd in eCommerce Platforms with 25 reviews while SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews. Adobe Commerce is rated 8.2, while SAP Commerce Cloud is rated 8.0. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". Adobe Commerce is most compared with Salesforce Commerce Cloud, Shopify, HCL Digital Commerce, Oracle ATG and Oracle Commerce Cloud, whereas SAP Commerce Cloud is most compared with Shopify, Salesforce Commerce Cloud, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud. See our Adobe Commerce vs. SAP Commerce Cloud report.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
