We performed a comparison between Adobe Commerce and SAP Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The customization capabilities of Adobe Commerce are great."
"The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."
"It provides AI features, including a tool called Insight for AI-driven product recommendations."
"Magento is very flexible, and it's one of the biggest e-commerce platforms."
"The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools."
"The ecosystem includes thousands of vendors who are providing third-party add-ons."
"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."
"The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."
"We have found the B2B, B2C and D2C very valuable."
"Hybris offers a platform designed for speed."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."
"The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better."
"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers."
"Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side."
"Should have a way to communicate properly with the team that builds the platform"
"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart."
"The support team should improve the response time."
"A public cloud solution of this software would open great possibilities."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"Hybris is not currently using microservices."
"The stack needs to be improved; they need to start using more new technologies."
"The WCS management or content management is not that great."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
Adobe Commerce is ranked 3rd in eCommerce Platforms with 25 reviews while SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews. Adobe Commerce is rated 8.2, while SAP Commerce Cloud is rated 8.0. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". Adobe Commerce is most compared with Salesforce Commerce Cloud, Shopify, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud, whereas SAP Commerce Cloud is most compared with Shopify, Salesforce Commerce Cloud, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud. See our Adobe Commerce vs. SAP Commerce Cloud report.
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