We performed a comparison between Atlassian Confluence and IBM FileNet based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"The most valuable feature of Atlassian Confluence it's very easy to use and there are different options."
"The search functionality is a really powerful feature."
"For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."
"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"Confluence can link any ticket or task from JIRA to be included on the Confluence page."
"It's easy to use and you can create all types of pages."
"We are able to find the proper documents which are needed for business processes."
"Gves us the ability to create an end-to-end [document] transaction."
"There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement."
"The ability to tag data, as it seems to be indexed well. It is a good space to manage data, keep track of it, and organize it."
"Centralized our business documents."
"The most useful feature is its persistent storage. Also, the full-text search and attribute searching are valuable."
"Streamlined our business processes."
"The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA."
"Atlassian needs to provide the source editor or a built-in plugin."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"The one way in which this solution could be improved is by offering better design and UI."
"Managing user permissions and credentials could be easier."
"Atlassian Confluence could improve how information is shared outside our company. We had some negative experiences with the rights we have with our information when sharing it within Atlassian Confluence and with other teams outside the company. It's due to the limitations on the rights we have on the export capabilities. We don't have sufficient rights to do so."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"There is room for improvement in terms of pricing."
"I would like to have an offline DR deployment. If that is doable, then it would be a big win."
"The usability is fair. It could be a bit better. It could be better designed. They could put more effort into the user experience and do a better job of integrating other components, like Datacap, to be a bit more seamless."
"The installation and configuration to start up needs expert level knowledge."
"I would say the installation process can be very complicated, and you need to to have an experience resource."
"There is some confusion with FileNet workflow. It's not really going into the next level. They are probably replacing it with BPM's workflow. So there's an issue of clarity, the vision for going forward."
"Sometimes, there can be issues with the database connections. FileNet has too many outages because things are broken in the database."
"It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus."
"It could be simpler to use, considering multiple use cases."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews. Atlassian Confluence is rated 8.2, while IBM FileNet is rated 8.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Adobe Experience Manager.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
