We performed a comparison between AWS Systems Manager and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."The key benefit of Intune is its integration with the Microsoft ecosystem."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"Autopilot is the most valuable feature of Microsoft Intune."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"The solution appears to be stable and scalable."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Has a variety of automation options."
"The solution is user-friendly"
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"AWS provides Auto Scaling groups."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution's ability to scale is good."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Puppet Enterprise has good functionalities."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"Anything that we manage through Puppet always runs perfectly."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"Puppet Enterprise is a stable solution."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"The versatility is great."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"Microsoft Intune fails a lot when it comes to device compliance."
"The pricing can be expensive if you are not combining it with other products."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"Intune has limited integration with non-Microsoft solutions."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"They need to integrate more with security options."
"Lacks sufficient integrations."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"The current challenge is that we can't pull any incidents from other accounts."
"AWS does not have EKS cluster backup."
"Additional features can be added as per customer requirements."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"Puppet Enterprise is more complex and difficult to configure."
"At the beginning the initial setup was kind of complex."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"We would like Puppet to add more integration for applications."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. AWS Systems Manager is rated 8.0, while Puppet Enterprise is rated 8.2. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and BigFix, whereas Puppet Enterprise is most compared with Red Hat Satellite, Microsoft Configuration Manager, BigFix, Red Hat Ansible Automation Platform and Fortinet FortiGate Cloud.
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We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.