We performed a comparison between Microsoft Configuration Manager and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."Remote Wipe and Autopilot is one of the best features."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"At the moment, Autopilot is the most valuable feature."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"It is a helpful tool to manage BYOD policies."
"The initial setup is not complex."
"It is very easy to use. It has a very easy interface."
"We have a BYOD policy, and this solution helps us manage our devices."
"The ability to make collections and deploy to them has been great."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"The major features of this product are the reporting tools. The most valuable features are package deployment and application deployment. Security management is also good because any vulnerability will be identified, and you can fix it. It's the best tool because you never know what kind of client you will have. For example, you may have your offices in low bandwidth remote areas. But it's achievable because it accommodates the bandwidth that you have available. Microsoft Endpoint Configuration Manager is an excellent reporting tool for your environment. If you want to know the details about the hardware configuration, software configuration, what is causing a problem, or when a new feature update comes in for Windows, even that goes on SCCM itself. A lot of deployment stuff."
"Technical support was helpful and responsive."
"The cloud account management is a valuable feature."
"The most valuable feature of this solution is its ability to deploy patches to nearly all applications."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"We are happy with the collaboration of SCCM with Patch My PC, which allows us to do patch work."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Anything that we manage through Puppet always runs perfectly."
"Puppet Enterprise is a stable solution."
"The versatility is great."
"Puppet Enterprise has good functionalities."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"The configuration and pricing can be improved."
"The pricing can be expensive if you are not combining it with other products."
"Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"The operations could be faster and you need some patience with this tool."
"The availability of technical support could improve."
"Initial setup was complex. There's a lot that goes into it."
"The reports are too busy. They could be simpler. I'm a technician, so I don't care how pretty the reports look. They should be easy to read. I'm designing this for production folks. They need to read the reports quickly when they're patching in the middle of the night."
"The solution can be improved by speeding up the synchronizing of the policies on the devices."
"There is no asset management package included."
"Could do with some cosmetic improvements on the user interface."
"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"At the beginning the initial setup was kind of complex."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"Puppet Enterprise is more complex and difficult to configure."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"We would like Puppet to add more integration for applications."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
More Microsoft Configuration Manager Pricing and Cost Advice →
Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. Microsoft Configuration Manager is rated 8.2, while Puppet Enterprise is rated 8.2. The top reviewer of Microsoft Configuration Manager writes "Affordable, easy to use, and easy to understand". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, BigFix, Red Hat Ansible Automation Platform and Fortinet FortiGate Cloud.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
