We performed a comparison between BigFix and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."The main advantage is that Intune performs its intended functions effectively."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"It has a useful device management feature."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Puppet Enterprise is a stable solution."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"The versatility is great."
"Anything that we manage through Puppet always runs perfectly."
"Puppet Enterprise has good functionalities."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"More integration with monitoring tools is needed."
"Technical support is not that great."
"It would be helpful if there was proactive remediation."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"The installation could be improved to be simplified."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"There is room for improvement in integration and security as well."
"Sometimes there is a lag time for our users."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"The deployment has room for improvement and can be more streamlined."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"Puppet Enterprise is more complex and difficult to configure."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"We would like Puppet to add more integration for applications."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"At the beginning the initial setup was kind of complex."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
BigFix is ranked 5th in Configuration Management with 91 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. BigFix is rated 8.6, while Puppet Enterprise is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager, Red Hat Ansible Automation Platform and Fortinet FortiGate Cloud.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.