We performed a comparison between BigFix and Ivanti Neurons Patch for Intune based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"The best feature of BigFix is its multi-platform support."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"I like the inventory and life cycle management feature."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"I like the product's Peer to Peer patching feature."
"Both in terms of features and operations, this is a good solution."
"We use the solution for security patching of Windows devices."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"We can set a maintenance window and push the patch."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"It is very easy to use, as well as extremely efficient and accurate."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"I would like to see the Self Service section made more user-friendly."
"I would like better support on the backend."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"The product's support and configuration need to improve. It needs to be more scalable."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
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BigFix is ranked 2nd in Patch Management with 91 reviews while Ivanti Neurons Patch for Intune is ranked 8th in Patch Management with 10 reviews. BigFix is rated 8.6, while Ivanti Neurons Patch for Intune is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Ivanti Neurons Patch for Intune writes "Allows us to set maintenance windows and deliver patches". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Ivanti Neurons Patch for Intune is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, ManageEngine Patch Manager Plus and Quest KACE Systems Management. See our BigFix vs. Ivanti Neurons Patch for Intune report.
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