We performed a comparison between Elastic Observability and BMC TrueSight Operations Management based on real PeerSpot user reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on user feedback, Elastic Observability emerges as the preferred choice over BMC TrueSight Operations Management. Elastic Observability is commended for its cost-effectiveness, licensing advantages, and extensive range of features, including machine learning capabilities. Users find it easy to deploy and customize. Overall, organizations have experienced positive outcomes and cost savings with Elastic Observability.
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"I like the event management part."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"We can view and connect different sources to the dashboard using it."
"I have built a mini business intelligence system based on Elastic Observability."
"The solution has been stable in our usage."
"Machine learning is the most valuable feature of this solution."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"Its diverse set of features available on the cloud is of significant importance."
"The price is very less expensive compared to the other solutions."
"Good design and easy to use once implemented."
"Deployment requires lots of resources (servers). It has too many consoles."
"The pricing could be better."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"BMC's online documentation is often incorrect or incomplete."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."
"There is room for improvement regarding its APM capabilities."
"There's a steep learning curve if you've never used this solution before."
"The price is the only issue in the solution. It can be made better and cheaper."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
More BMC TrueSight Operations Management Pricing and Cost Advice →
BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 50 reviews while Elastic Observability is ranked 7th in Application Performance Monitoring (APM) and Observability with 22 reviews. BMC TrueSight Operations Management is rated 8.2, while Elastic Observability is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Elastic Observability is most compared with Dynatrace, New Relic, Azure Monitor, Sentry and AppDynamics. See our BMC TrueSight Operations Management vs. Elastic Observability report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
