We compared Check Point Harmony Email and Collaboration and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: Check Point Harmony Email is considered relatively easy to implement. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The email protection is excellent, especially in terms of anti-phishing policies."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The feature I find to be most valuable is very much the zero-touch provisioning. I was able to be up, operational, and 100 percent functional in less than a half an hour."
"I can count the number of endpoints, emails, and collaborations being used in the environment."
"It seems quite scalable. We don't anticipate any scaling issues. We have it deployed in the cloud."
"It is the collaboration between users inside the company. It is a big advantage with Check Point to be able to work together on the same document."
"The product's environment is easy to work and comprehensive."
"It provides visibility of events, what's going on with the environment, what we're missing with our other solution, and the user behavior."
"It fully protects colleagues from visiting insecure sites and browsing in unhealthy environments."
"Being able to mass quarantine and remove emails from end users' mailboxes has become extremely important to us as we have grown in size."
"The initial setup is not overly complex."
"The most valuable features of the solution are spam protection and email continuity."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"The interface is really good."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"We need to be able to whitelist data at the backend."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The pre-sales cost calculations could be more transparent."
"The XDR dashboard has room for improvement."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"A signature-based filter could improve the solution's AI model for spam email."
"We have used technical support, but their response time is very slow. It needs to be improved."
"Stability has been a pain point. I was going back and forth with my product engineer and project manager for a couple of months. I had the product in a demonstration mode and wasn't satisfied with the results initially. After a few alterations and a few revisions later, it is fine."
"After updates, the internet connection fails, and I have to restart my desktop to resume initial functionalities."
"There are sometimes leakages of viruses when the system is experiencing network failures."
"The implementation could definitely be better."
"There is always room for improvement and growth."
"From time to time, the system's administrators notice the increase in the false-positive alerts being reported by CloudGuard SaaS."
"The solution's configuration policy should be easier."
"There needs to be more documentation for the product."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"The enterprise security feature needs improvement."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"It is a bit expensive than the market price."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Check Point Harmony Email & Collaboration Pricing and Cost Advice →
Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 49 reviews while Trend Micro Email Security is ranked 8th in Email Security with 24 reviews. Check Point Harmony Email & Collaboration is rated 8.6, while Trend Micro Email Security is rated 8.0. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Cisco Secure Email and Barracuda Email Protection, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Trend Micro InterScan Messaging Security. See our Check Point Harmony Email & Collaboration vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.