We performed a comparison between Cisco Duo and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"The single pane of glass management is very important and it is part of the reason we went with Duo. Anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"It is a good solution for hybrid environments and VPN."
"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"It's simple. It's reliable. I haven't had any issues with it."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"The product is reliable and easy to use."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well."
"It has excellent resilience in cybersecurity. Cybersecurity for my organization is very important because we are a banking organization. We need this security to protect the personal information of our clients. This is very important for our security."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. "
"I haven't needed to reboot the servers for years due to their excellent stability."
"You can manage and create policies based on a group of users. It can permit some URLs and block others."
"I haven't found any issues related to latency or any other issue."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"The pain point for us at one point was the Duo Authentication Proxy since we're on-premises and not in the cloud. We had to have a proxy machine that's in our DMZ to talk to Duo for us. The configuration of that was a little complicated."
"Removing the need for a password would be a positive change as well as the ability to cover all the different enterprise applications. They don't have coverage for everything."
"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."
"I would appreciate it if Duo Security could improve its integrations with Windows Hello."
"Duo Security could be improved with the addition of more applications."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"There might be a little slowness, but that could be my connection."
"The solution is very expensive in Brazil."
"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"The solution's technical support is not very good."
"There should be a way to monitor traffic at the user level."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"User interface could be a little smoother and more intuitive."
Cisco Duo is ranked 8th in Cisco Security Portfolio with 55 reviews while Cisco Umbrella is ranked 2nd in Cisco Security Portfolio with 108 reviews. Cisco Duo is rated 8.8, while Cisco Umbrella is rated 8.8. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection. See our Cisco Duo vs. Cisco Umbrella report.
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