We performed a comparison between Cisco Secure Endpoint and VMware Carbon Black Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cisco Secure Endpoint stands out for its threat-hunting capabilities, sandboxing, and swift response to attacks. Users also praised the solution's seamless integration with Talos for continuous protection. Carbon Black Endpoint is appreciated for its transparency, robust security measures, continuous monitoring, and utilization of cloud technology. Cisco Secure Endpoint could benefit from providing more scenario-based information and a simpler, more customizable main dashboard. Integration with artificial intelligence and IoT is another area for improvement. Carbon Black could enhance its reporting capabilities, endpoint query tools, and compatibility with other systems. Users also suggest improvements in the solution’s forensic tools.
Service and Support: Users said Cisco support is efficient and responsive, and customers also found it easy to find answers in the documentation without help. Some users recommend enhancing training programs and streamlining management consoles to further enhance the level of support provided. Carbon Black Endpoint customer service earned mixed reviews, with some users reporting delayed responses or unsatisfactory issue resolution.
Ease of Deployment: Users generally found Cisco Secure Endpoint easy to set up, but some users reported challenges related to agent behavior and configuration. The initial installation involves downloading an agent and installing it on endpoints, and the total deployment time ranged from a week to several months. Users say the deployment process for VMware Carbon Black Endpoint is relatively straightforward. The initial setup can be completed in a few minutes or hours, but the total deployment may take anywhere from a few days to several months.
Pricing: Cisco Secure Endpoint's pricing is seen as fair and reasonable. Some users requested additional discounts, particularly for educational purposes. Carbon Black Endpoint charges a fixed licensing fee per node. Some users noted that there are cheaper alternatives.
ROI: Cisco Secure Endpoint offers cost savings and the potential to earn money by extending services. While some said the ROI of VMware Carbon Black Endpoint was hard to quantify, other users reported successful defenses against malware attacks.
Comparison Results: Our users favor Cisco Secure Endpoint over VMware Carbon Black Endpoint. Cisco Secure Endpoint offers more comprehensive protection, better customer service, and support, making it the preferred choice. Cisco Secure Endpoint has some advanced features for finding and resolving threats that Carbon Black Endpoint lacks. Users also appreciate Cisco Secure Endpoint's pricing, whereas some users say Carbon Black Endpoint has room to improve on price.
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product's initial setup phase is very easy."
"Impressive detection capabilities"
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The solution is easy to deploy and applies multi-factor authentication."
"The best feature that we found most valuable, is actually the security product for the endpoint, formerly known as AMP. It has behavioral analytics, so you can be more proactive toward zero-day threats. I found that quite good."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"The solution's integration capabilities are excellent. It's one of the best features."
"Its most valuable features are its scalability and advanced threat protection for customers."
"Secure Endpoint has decreased our time to remediate by providing the tools and the integrations we need so we can quickly look across our entire network, look for those threats, and actually make good decisions."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"The product allows us to focus on endpoint and antivirus protection."
"This product has the capability of uploading scripts to the tool and this is a very comprehensive feature."
"Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading."
"It is a scalable solution...The initial setup was straightforward."
"We have another piece of that infrastructure that does what they call threat emulation. It's like sandboxing where it takes files that it doesn't know about, puts them in a VM-type environment, and it kicks them off to see if there's any malware or tendencies that might look like malware, that kind of thing."
"The whole purpose of the product, like application control, is very good, and also if you need to update some policies, it works well and instantly."
"The product is pretty strong in terms of security and their features are very good in that respect."
"The data analysis is the most valuable because of the whitelist database. It is different than standard IDS solutions."
"FortiEDR can be improved by providing more detailed reporting."
"Detections could be improved."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"ZTNA can improve latency."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We find the solution to be a bit expensive."
"Intelligence aspects need improvement"
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"One of the things that Cisco Secure Endpoint really needs is that it's not just Secure Endpoint, it's a point product, and I think we really need to move into solution-based selling, designing, and architecting. So that we're not worried about putting things on endpoints and selling 'x' amount of endpoints, but to provide a solution that covers all of the remote access and sell them as solutions that cover multiple things."
"It does not include encryption and decryption of local file shares."
"This product has issues with the number of false positives that it reports."
"The GUI needs improvement, it's not good."
"It could be improved in connection with artificial intelligence and IoT."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"Integration and dashboard are areas with certain shortcomings in Cisco Secure Endpoint."
"The solution needs more in-depth analytics."
"The pricing could be more reasonable."
"This solution works well but needs lots of tuning and optimization."
"There could be more knowledge. I think they made a mistake when they took away the Check Point integration, because it provides more automation and also more threat intelligence."
"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."
"The UI interface needs improvement. The management needs further work in future versions."
"The endpoint machines need improvement."
"There is room for improvement in the support and service team."
"The local technical support is very poor, but the support from headquarters is very nice."
Cisco Secure Endpoint is ranked 9th in Endpoint Protection Platform (EPP) with 45 reviews while VMware Carbon Black Endpoint is ranked 16th in Endpoint Protection Platform (EPP) with 62 reviews. Cisco Secure Endpoint is rated 8.6, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and SentinelOne Singularity Complete, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Cisco Secure Endpoint vs. VMware Carbon Black Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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