ConnectWise Automate vs Tanium comparison

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ConnectWise Logo
2,077 views|1,507 comparisons
85% willing to recommend
Tanium Logo
8,232 views|5,708 comparisons
71% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ConnectWise Automate and Tanium based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).
To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: June 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Maybe they could improve the capability to be multi-tenant.""It allows us to manage all client requests, jobs and invoicing.""Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients.""The most value we get from this solution is that everything is on a patch cycle.""ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems.""We use monitors to keep track of our machines. We use a pretty good portion of information from Automate.""It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place.""Remote access and detailed monitoring help us support our equipment."

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"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features.""The security features are very valuable.""I like the tool's incident response and security patching.""Tanium's most valuable features are patch management, inventory, and distribution software.""The product is granular and can build complex roles compared to other EDR vendors.""The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps.""Tanium's most valuable feature is its instant discovery aspect.""Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."

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Cons
"They could use some automated alerts particularly when we're talking about an MSP that might shoot over.""The project management needs improvement and there's a section of the product called configuration that also needs to be improved.""I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived.""They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end.""Scheduling of automation could be improved and made more simple.""The menu doesn't always load properly.""Their support needs to be better.""This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."

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"The solution needs to improve the reporting and tracking capabilities.""It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model.""They could improve the UI.""The most painful thing is the interface. It's a bit unclear sometimes.""Tanium’s scalability could be improved.""I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments.""The solution can give a lot of false positives.""The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."

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Pricing and Cost Advice
  • "Pricing and licensing are reasonable."
  • "From what I've overheard, it is pretty comparable to other solutions in terms of price."
  • "I believe Automate is available for around $2."
  • "I pay $85 a month per user for a ConnectWise package that contains multiple solutions."
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  • "There is an annual license required to use this solution."
  • "It's an expensive solution. It would be nice if the cost were lower."
  • "Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
  • "It is higher than some competitors in the market."
  • "The solution offers value for money."
  • "The solution is expensive but it's a good investment."
  • "The product's pricing differs from region to region depending on negotiations and the number of endpoints."
  • More Tanium Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most value we get from this solution is that everything is on a patch cycle.
    Top Answer:I pay $85 a month per user for a ConnectWise package that contains multiple solutions.
    Top Answer:The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it… more »
    Top Answer:Tanium’s linear-chain architecture is valuable.
    Top Answer:The reporting could be improved.
    Top Answer:We collect end-point data. We use it to make AI models and provide it to customers. I use Tanium’s sensors, collect data, and develop dashboards. The sensors have many data types. If we need different… more »
    Ranking
    Views
    2,077
    Comparisons
    1,507
    Reviews
    2
    Average Words per Review
    577
    Rating
    7.0
    Views
    8,232
    Comparisons
    5,708
    Reviews
    7
    Average Words per Review
    411
    Rating
    7.0
    Comparisons
    Also Known As
    LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
    Learn More
    Overview

    ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

    Tanium Endpoint Platform reduces security risk, improves agility & increases efficiency, a fundamentally new approach to endpoint security's threat detection, indicent response, vulnerability assessment and configuration compliance & with management's software distribution, asset utilization, asset inventory and patch management.

    Sample Customers
    I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
    JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization48%
    Computer Software Company9%
    Financial Services Firm5%
    Real Estate/Law Firm4%
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company22%
    University11%
    Transportation Company11%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Government13%
    Computer Software Company12%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business71%
    Midsize Enterprise21%
    Large Enterprise7%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise56%
    Large Enterprise24%
    REVIEWERS
    Small Business33%
    Midsize Enterprise13%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise10%
    Large Enterprise73%
    Buyer's Guide
    Remote Monitoring and Management (RMM)
    June 2024
    Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: June 2024.
    772,649 professionals have used our research since 2012.

    ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while Tanium is ranked 36th in Endpoint Protection Platform (EPP) with 15 reviews. ConnectWise Automate is rated 7.4, while Tanium is rated 7.4. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ConnectWise Automate is most compared with Kaseya VSA, ConnectWise RMM, NinjaOne, Microsoft Configuration Manager and SolarWinds NPM, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and ServiceNow Discovery.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.