We performed a comparison between ServiceNow Discovery and Tanium based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The service management and operations management modules are valuable."
"I am impressed with the tool's incident problem change management."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"We can scale the solution."
"They have a very good network in the infrastructure of Discovery."
"ServiceNow Discovery is useful for discovering the servers, like the servers of Windows and Linux, from the client network."
"It is a stable solution...The initial setup of the product is straightforward."
"I like the tool's incident response and security patching."
"Tanium’s linear-chain architecture is valuable."
"The product is granular and can build complex roles compared to other EDR vendors."
"Tanium's most valuable feature is its instant discovery aspect."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"The security features are very valuable."
"In my opinion, it's quite slow compared to other tools, like Device42. Also, there are predefined fields in Device42 that are not available in ServiceNow. These are the basic things I think can be improved here."
"In a few instances, ServiceNow has failed to discover some basic things. Some other tools are better at network discovery than ServiceNow. I'm not talking about database servers or any other infrastructure—only networking. Cloud discovery could also be better."
"The product could improve some of the visualization and architecture setups."
"The product should improve its customer interface, web interface, and front end. I would like to see the integration of keyboard chat with the solution."
"Without improvement in the patters, applications can't be discovered"
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."
"Improvements are required with the scripts used to collect the information from servers."
"ServiceNow Discovery should be updated to provide its users with more out-of-the-box information and attributes to support the routers and switches from Cisco."
"The most painful thing is the interface. It's a bit unclear sometimes."
"The solution lacks mobility."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
"The reporting could be improved."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"They could improve the UI."
ServiceNow Discovery is ranked 3rd in Server Monitoring with 37 reviews while Tanium is ranked 11th in Server Monitoring with 15 reviews. ServiceNow Discovery is rated 8.0, while Tanium is rated 7.4. The top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ServiceNow Discovery is most compared with Microsoft Configuration Manager, Lansweeper, AWS Cloud Map, ScienceLogic and SolarWinds Server and Application Monitor, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and Tenable Security Center. See our ServiceNow Discovery vs. Tanium report.
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