We performed a comparison between Cortex XDR by Palo Alto Networks and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The most valuable feature is the analysis, because of the beta structure."
"The product detects and blocks threats and is more proactive than firewalls."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"WildFire AI is the best option for this product."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"Stability is one of the features we like the most."
"It is easy to use."
"It integrates well into the environment."
"The analytics are important because if there is an abnormality then it provides that information to us."
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."
"When you download the executable file from the internet, it automatically sandboxes to make sure it's not doing anything incorrectly."
"I like WatchGuard's network segmentation features. It's easy to configure user policies."
"WatchGuard Threat Detection and Response is a reliable solution."
"The basic functionality is fantastic. It has been performing well. I generated a report on one machine, using that as the deployment machine. When scanning the network, it discovered machines on the network and deployed the same endpoint protection from that one machine I have on my network."
"The most valuable feature, in my opinion, is the dimension logging platform and the network traffic filtering."
"The tool provides automated responses."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution is not stable."
"Cannot be used on mobile devices with a secure connection."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The only minor concern is occasional interference with desired programs."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"It takes about two business days for initial support, which is too slow in urgent situations."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"If they had pulse rate detection, it would be better."
"The solution should offer more dashboards and they should be better customized."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"I'd like a few extra features, especially around threat severity assessment."
"The interface is not the best."
"The ease of detecting where an issue is should be improved."
"The solution is a bit confusing and there are unusual complications with setup."
"When it comes to live-monitoring, the user-interface could be improved to make things easier."
"This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
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Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while WatchGuard Threat Detection and Response is ranked 27th in Endpoint Detection and Response (EDR) with 12 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Trellix Endpoint Security, whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, Darktrace, Trend Vision One, SentinelOne Singularity Complete and Bitdefender GravityZone EDR. See our Cortex XDR by Palo Alto Networks vs. WatchGuard Threat Detection and Response report.
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