We performed a comparison between Trend Micro Apex One and CrowdStrike Falcon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. CrowdStrike Falcon stands out for its machine-learning capabilities, optimal resource utilization, and precise threat detection. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. CrowdStrike Falcon's customer service is considered prompt and helpful.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. CrowdStrike Falcon's setup is considered to be simple and efficient, with deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Reviews of CrowdStrike's pricing were similarly mixed. Some find it costly and think the price should be lowered to make it more competitive.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the need for onsite servers.
Comparison Results: Our users prefer Trend Micro Apex One over CrowdStrike Falcon. Apex One also stands out for its centralized reporting and threat intelligence network. User reviews indicate that Apex One is favored due to its easy setup, responsive support, and comprehensive feature set.
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet is very user-friendly for customers."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Ability to get forensics details and also memory exfiltration."
"There are two things which customers really like about CrowdStrike. If they buy managed services from CrowdStrike, it offers them detection of security issues in one minute. If you buy their professional services, they offer insurance where you can claim up to $5 million if there's a breach. This is a huge upsell for customers."
"This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs."
"All the features are beneficial."
"Scalability hasn't been an issue for us."
"The solution is silent and sits on your system as one single agent."
"The most valuable features are the complete IPS and IDS."
"The UI is simple and self-explanatory. Everything is easy to understand."
"The EDR and XDR features have been most valuable."
"I can run a full scan and it won't cost too much in terms of resources, which is good."
"The solution offers quick and timely updates."
"Along with the anti-malware, it has a built-in device control and DLP."
"The solution is stable and scalable."
"I like Apex One's USB port blocking. We implement different policies for each client. For example, a client might ask us to block certain USB devices or require us to restart a desktop on the network."
"The features I found most valuable in this solution are the micro apps. I also value the dashboard that offers better visibility and helps protect machines from attacks."
"The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere."
"The XDR feature which provides us with real visibility into our environment is the most valuable."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"FortiEDR can be improved by providing more detailed reporting."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We'd like to see more one-to-one product presentations for the distribution channels."
"CrowdStrike needs to quit making up stuff about its features and functionality to bash its competition."
"The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved. To me, that's kind of weak."
"If CrowdStrike can further expand its support for XDR compatibility, that would give it an edge over all the other competing new products."
"There is room for improvement in managing multiple customer IDs."
"The pricing is a bit too high."
"The console is a little cluttered and at times, finding what you're looking for is not intuitive."
"Unfortunately, native applications are not supported."
"Falcon could include more integrative features."
"It needs a consolidated manager as there are too many parts to currently manage it."
"The role-based access control needs improvement."
"We are completely satisfied with the functionality of the product, but the reporting should be more granular."
"While the single console offers partial end-to-end visibility into our IT security environment, we leverage additional solutions to achieve comprehensive coverage, so this area can be improved by Apex One."
"The technical support should be more proactive."
"Apex One uses a lot of RAM and other physical resources, and I also don't like the web interface."
"We had a few occasions where we had to turn off our clients' computers to upgrade the drivers."
"We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. CrowdStrike Falcon is rated 8.8, while Trend Micro Apex One is rated 8.2. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and Trend Vision One. See our CrowdStrike Falcon vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.