We performed a comparison between Cybereason Endpoint Detection & Response and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is stable and scalable."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The most valuable feature is the analysis, because of the beta structure."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Ability to get forensics details and also memory exfiltration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"NGAV and EDR features are outstanding."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"For me, the technical support is good."
"The interface is user-friendly."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"The initial setup is not overly complicated."
"Advanced level endpoint firewall, which helps to block unwanted and malicious traffic."
"The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints."
"The stability is great."
"The dashboard is useful for management, and its cost for the features is hard to beat."
"They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"The solution has a very good endpoint feature."
"The stability is good."
"The support needs improvement."
"I haven't seen the use of AI in the solution."
"FortiEDR can be improved by providing more detailed reporting."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"ZTNA can improve latency."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The dashboard isn't easy to access and manage."
"Cybereason does not have sandbox functionality."
"The network coverage becomes an issue most of the time."
"The product's reporting isn't great."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"I feel that the product lacks reporting features and needs improvement."
"It initially took some time to deploy."
"There can be problems with the EDI."
"They could improve the solution by adding better ransomware features."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"The solution lacks the automation I need."
"High-end hardware requirements across workstations"
"I'm unsure as to if they could actually support a large enterprise."
"We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"They should focus more on the offline market as well. Everybody is connected nowadays, and they want to do everything via cloud or fast internet connections, however, that's still not possible in many situations."
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Cybereason Endpoint Detection & Response is ranked 44th in Endpoint Protection Platform (EPP) with 19 reviews while ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 99 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Darktrace, Cortex XDR by Palo Alto Networks and Splunk Enterprise Security, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our Cybereason Endpoint Detection & Response vs. ESET Endpoint Protection Platform report.
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