We compared Darktrace and Proofpoint Email Protection based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Users praise Darktrace for its valuable features, detection capabilities, autonomous nature, behavioral analytics, and AI capabilities, making it a valuable tool for network security. However, Darktrace is acknowledged as complex and expensive, with some users finding it challenging to set up. In contrast, Proofpoint Email Protection receives praise for its ease of use, fast deployment, and reliable technical support. The pricing of Proofpoint Email Protection has mixed feedback, but the support is highly regarded. Overall, Darktrace may have an advantage in advanced threat detection, while Proofpoint Email Protection may have an advantage in simplicity and support.
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The initial setup was easy."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The platform has many modules, and each module examines a different situation in the behavior."
"I particularly like Antigena and the analytics around the real-time monitoring of our network. I also like its reporting because it has got a seven-day reporting period within the system. Every time you run the reports, it gives you the data about the previous seven days. I like that because it is in real-time. I enjoy reading those reports and getting a very clear and decisive idea of what's happening on my network on a real-time basis. I like the actual real-time monitoring of spoofing and things like that. I also like the user monitoring as well as the network logging capabilities."
"Darktrace is very useful for us because it has a large number of models for detecting threats."
"Its AI technology supports cybersecurity by learning my environment and accurately responding to threats."
"It is autonomous. So, it learns. It uses algorithms and AI to learn the common behavioral patterns on the network, and it is able to identify threats based on abnormal patterns."
"Technical support is helpful and responsive."
"It is a very simple product to use."
"One thing I appreciate is Antigena Email, which is for email protection."
"It's a mature product. It does a good job in detection."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"The solution offers very good flexibility. You can blacklist or whitelist with ease."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"It's detection of true positives are great, as it's cloud based it's very scalable and stable."
"The initial implementation is pretty easy to handle."
"Proofpoint Email Protection's advantage is that, when it's working properly, it tends to catch more threats as compared to other products."
"The anti-spam features are excellent on the email firewalls."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"There is room for improvement with the UI."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"We need a separate license and we don't know how to get the license that is required."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Microsoft Defender for Office 365 should be more proactive."
"It would be helpful if they could recognize incidents and simplify the customer's challenge to identify what is happening."
"The interface is too mathematical and it should be simplified."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"Darktrace needs to automate the reports of false positives, botnets and everything."
"It could build in integrations for some complementary products, but it has an assistant plugin so this is not really a big deal."
"I believe their network monitoring device licensing module could use some improvement."
"The level of tracking within the network from the transmission level up to the machine level can use improvement."
"I would like for the product to work on the endpoints as well. I would like to see enhanced visibility into the endpoints and network but this solution only sits on the network itself."
"We'd like to have the ability to create more customized reports."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"Some use cases haven't been dealt with yet."
"Proofpoint Email Protection could improve by reducing the price."
"Proofpoint Email Protection is an expensive solution."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"The price could be improved."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Darktrace is ranked 11th in Email Security with 66 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. Darktrace is rated 8.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x), whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and Check Point Harmony Email & Collaboration. See our Darktrace vs. Proofpoint Email Protection report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.