We compared Dell NetWorker and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell NetWorker needs improvements in reporting, integration, and documentation. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"The full backup is a great feature. Restoration is also good and very quick."
"The solution is stable."
"It can support many different versions, both newer and older."
"The software implementation takes about 30 minutes."
"The backup capabilities and the automatization of the backup - along with the potential to make the back up on a virtual machine - are the solution's most valuable aspects."
"The most valuable features for us at the moment are NFS, file system backup, and IP backup."
"If it's set up the right way, it's a stable product."
"The initial setup is very easy. It's incredibly fast."
"We have better, faster backup times, and it has improved efficiency in the backups."
"The product is very stable."
"Spectrum Protect's best feature is that I can use it practically anywhere, on any platform, and for any servers or clients."
"We work very closely together with IBM using their Support Center, but we have a strong contact in their development teams, and we have dedicated people from IBM working with us."
"Incremental backup is highly valuable as it allows for significant time and cost savings."
"In general, the solution is quite user-friendly. The GUI is very nice."
"Every time we go and try to get a file, we can get it. Restores are quick and the data is always there."
"The most valuable feature is the backup speed."
"It could be more user-friendly."
"The solution could be graphically better."
"The UI needs some enhancement to be more user-friendly."
"The licensing rules are difficult to navigate and understand."
"Support is definitely an area of concern because of the time it takes to resolve our issues."
"Since the product is not on the front banner of Dell, the support may not be the best."
"The UI is not user-friendly."
"The deduplication needs improvement and it could use better integration."
"Generally, the implementation of virtualization could be improved. The workflow service and so on are not working properly."
"RTO is a huge gap for us. If we had a disaster scenario and had to recover a bunch of stuff from tape, the RTO would be too long for us."
"Better integration with other tools and databases is needed."
"There is room for improvement in IBM Spectrum Protect, especially regarding its support for virtual environment backups."
"Any feature that is compliant with virtualizing the application should be improved."
"They should introduce more features for virtualization platforms and backing up IBMs. Backup speeds should also be improved."
"The usability of IBM Spectrum Protect could be improved, specifically additional features to the product in the operations center. Additional reporting facilities and stronger reporting tools such as build dashboards would be beneficial."
"Ease of use."
Dell NetWorker is ranked 13th in Backup and Recovery with 73 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell NetWorker is rated 7.8, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and NetApp Cloud Backup, whereas IBM Spectrum Protect is most compared with Veeam Backup & Replication, IBM Spectrum Protect Plus, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Dell PowerProtect Data Manager. See our Dell NetWorker vs. IBM Spectrum Protect report.
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We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.