We performed a comparison between DX SaaS and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in Digital Experience Monitoring (DEM)."DX allows you to customize and gives you a high degree of control."
"Actionable insight is the most valuable feature."
"It supports numerous platforms."
"It is reliable when it comes to monitoring."
"It provides a comprehensive monitoring solution for our open systems."
"It's easy to push out across numerous servers. Very scalable."
"I recall the initial setup being straightforward."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"Probe packages and probe deployment."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"Monitors the infrastructure asset and also monitors as an IT service."
"Old user interface and dashboards could be improved."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"It would be good to implement views showing the aggregated status graphically."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"Reporting capability can be improved especially when it comes to availability."
"It needs a little bit more functionality in the Admin Console."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
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DX SaaS is ranked 10th in Digital Experience Monitoring (DEM) with 3 reviews while DX Unified Infrastructure Management is ranked 31st in IT Infrastructure Monitoring with 120 reviews. DX SaaS is rated 6.6, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". DX SaaS is most compared with Zabbix, Nagios XI and Dynatrace, whereas DX Unified Infrastructure Management is most compared with DX Spectrum, SCOM, ManageEngine OpManager, Nagios XI and SolarWinds Server and Application Monitor.
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