We performed a comparison between DX Unified Infrastructure Management and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"Probe packages and probe deployment."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"Monitoring infrastructure and business applications are the most valuable features."
"It is very scalable."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"This is a product that does more generally than any of the competing solutions."
"We are able to do problem determination on runaway processes."
"The solution has improved our overrides and the ability to start services if they're stopped."
"We have found the scalability capabilities to be okay."
"I like the historical reporting of observer metrics."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"It can send messages to our ticketing system."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Stability."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"How we can get more native information from CA's solutions."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"It would be good to implement views showing the aggregated status graphically."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"The company has not kept pace with developments."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"I would like to see them improve their network monitoring."
"The initial setup should be easier to complete."
"In a future release, they should add email notification alerts."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. DX Unified Infrastructure Management is rated 8.2, while SCOM is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". DX Unified Infrastructure Management is most compared with ManageEngine OpManager, DX SaaS, DX Spectrum, SolarWinds Server and Application Monitor and Zabbix, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager. See our DX Unified Infrastructure Management vs. SCOM report.
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