We performed a comparison between DX Unified Infrastructure Management and ManageEngine OpManager based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"It provides a comprehensive monitoring solution for our open systems."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"It is the foundation for our monitoring solution."
"It is easy to implement."
"Technical support is great."
"Great out-of-the-box capability."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"It is reliable when it comes to monitoring."
"The application monitoring is the solution's most valuable feature."
"The solution offers very good integration capabilities."
"The detections are fine when they work."
"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."
"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them."
"Monitoring is the most valuable feature of this solution."
"The most valuable feature is the network-related reporting."
"The product provides intensive reports."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The company has not kept pace with developments."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"The dashboards need to be improved."
"Stability."
"It needs a little bit more functionality in the Admin Console."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"We get a lot of false alerts."
"The solution's reports need to include the number of applications consumed."
"The dashboard could include more features."
"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."
"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews. DX Unified Infrastructure Management is rated 8.2, while ManageEngine OpManager is rated 8.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". DX Unified Infrastructure Management is most compared with SCOM, DX SaaS, DX Spectrum, SolarWinds Server and Application Monitor and Zabbix, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, Nagios XI and Centreon. See our DX Unified Infrastructure Management vs. ManageEngine OpManager report.
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