We performed a comparison between Dynatrace and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to automatically identify infrastructure. It also offers session replay and impressive visualization features. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Dynatrace offers a solid ROI by decreasing downtime and saving customers money by consolidating tools. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"Service discovery with artificial intelligence automatic anomaly root cause detection, and problems replay."
"Through end-user monitoring, we were able to measure the user's perceived performance and build an SLA based on that information."
"The most valuable features are the UEM (User Experience Monitoring) and the DEM (Digital Experience Management)."
"Email alert and mobile app alert are very useful for informing the team that something is going wrong."
"For stability, our customers have no complaints."
"Complete visibility into end-to-end user transactions."
"The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility."
"Dynatrace has allowed us to pinpoint quickly any pain points our clients experience with our applications and respond accordingly."
"The solution is easy to use and easy to integrate."
"It gives you live logs, which can be really helpful during troubleshooting."
"Log collection is the most valuable. The UI looks great. It has a very good look and feel. We don't have the need to use solid state drives. We use mechanic drives, and we don't see any performance issues, so basically, it is doing fine."
"Log View is the most valuable part for us, as we can view logs from different Fortigates on a single GUI."
"Fortinet FortiAnalyzer is a complete package for managing our equipment."
"The traffic log information we receive from Fortinet FortiAnalyzer is valuable."
"The report templates are valuable. It works very well, and integrations also work well."
"The IBS (Intent Based Segmentation) and application web filtering are the most valuable aspects of the solution."
"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."
"We're developing more and more microservices and, each time, for an AppMon license, you have to deploy it, you have to configure it, you to get charged for it. It's very time-consuming."
"Needs a greater meta data capture."
"We called support mostly about implementation issues. Docker was one which was early on and the support structure for Dynatrace. Typically, they were trying to help us figure out third-party applications and where the monitoring agent should be located."
"It would be great to have Synthetic automatically retrieve what the customer sees on his side."
"Regarding features, it would be good if there would be some features regarding app security."
"In the next release, I'd like to see more portables included regarding the screens."
"The analytics feature provides us some information, but is limited for now. We want to see how we can consume the data further down and have analytics guys look at the datacenter information."
"When somebody is new to the system they find it difficult to perform certain operations, like backups, and to see where the reports are."
"The technical support is not very good."
"The solution should be more price competitive."
"When it comes to pushing logs to a SIEM, most of the time we have some issues when it comes to filtering."
"Fortinet FortiAnalyzer needs to improve its pricing flexibility."
"I think some improvement is required in real-time log monitoring, as sometimes it gets stuck or displays results after a delay."
"The upgradation process is slow"
"The solution does not function well with third-party tools"
Dynatrace is ranked 4th in Log Management with 342 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 87 reviews. Dynatrace is rated 8.8, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Grafana Loki, Graylog and ManageEngine Log360. See our Dynatrace vs. Fortinet FortiAnalyzer report.
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