We performed a comparison between Dynatrace and Graylog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. Graylog stands out with its exceptional search functions, seamless integration with Elasticsearch, and real-time data access. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Graylog could benefit from additional customization options and an improved rule-creation process.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Graylog's customer service is generally well-regarded, with reviewers noting effective solutions and satisfactory experiences. While response times may differ, Graylog's support is considered superior compared to that of other products.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. Some Graylog users said the setup was easy. Other reviewers faced challenges, but these were easily resolved with help from the vendor’s support staff. Graylog is easier to set up in smaller environments, but it could get complicated in large clusters.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. Graylog offers an enterprise edition and an open-source option with a daily capacity restriction. Some users said that data costs can be expensive.
ROI: Dynatrace users said the solution saved them money and reduced downtime. Dynatrace users said the solution saved them money and reduced downtime. Graylog can offer some cost savings. The precise ROI may vary depending on the organization’s size and use case.
"The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics."
"The memory dumps, the tracing, and PurePath. All the tracing that you can do with the tool is, for us, our life. It's our daily job and it saves us a lot of time looking for performance issues."
"I have never been more confident in a tool's scalability because I've seen how easy it is for it to deal with the .NET Applets."
"We enabled UEM for all of our applications. This allows us to see exactly what the client is experiencing."
"I think the design is pretty scalable. It's pretty easy to add additional nodes if we need to. Also, it's easy to migrate changes from one environment to another."
"Support is very transparent in issues, what they need to do, and how they need to fix certain issues and problems."
"The solution is multi-tenant and based in Big data technology."
"Daily metrics which us analyze the page composition and the corresponding performance metrics so we can quickly and easily determine when something has changed, to aid in root cause analysis."
"I am very proud of how very stable the solution is."
"Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
"Real-time UDP/GELF logging and full text-based searching."
"Open source and user friendly."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
"I like the correlation and the alerting."
"I do not like the performance of the UI. It is really slow."
"We should be able to easily simplify both the charting and slicing-and-dicing of user metrics with cookies that contain customer/user information."
"With Linux or Windows, it automatically takes care of everything, so there's no need for you to do any manual config changes. But when it comes to AIX - because I implemented it two weeks back - you have to go back to kind of an AppMon approach, where you instrument agents for .NET applications. So if Dynatrace could make those changes and make it automated, that would be one of the biggest action items."
"The initial setup was relatively complex because we were trying to implement into environments that they did not yet support."
"Training is required for all of the people who will be using it, and this should not be overlooked. I would even recommend nominating an SME in each of the three areas covered: user behaviour analysis, development, and infrastructure/operations support."
"I am unable to use Synthetic to automate user login."
"If you want to see a month's data, it keeps on spinning. Here is an improvement which needs to happen, which is the case with all applications or tools. There is a lot of data, and either we have to change the way we are logging or the application needs to be enhanced."
"Include network monitoring in more detail for deep dive analytics of network components."
"It would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community."
"More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."
"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."
"Lacks sufficient documentation."
"I would like to see some kind of visualization included in Graylog."
"I would like to see a default dashboard widget that shows the topology of the clusters defined for the graylog install."
"Its scalability gets complicated when we have to update or edit multiple nodes."
Dynatrace is ranked 4th in Log Management with 341 reviews while Graylog is ranked 11th in Log Management with 18 reviews. Dynatrace is rated 8.8, while Graylog is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Graylog writes "Great detailed search features and easy Java integration, but needs improvement in integration with Python". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Graylog is most compared with Grafana Loki, Wazuh, syslog-ng, Splunk Enterprise Security and Fortinet FortiAnalyzer. See our Dynatrace vs. Graylog report.
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