We performed a comparison between Dynatrace and IBM Security QRadar based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some QRadar customers have had trouble connecting with knowledgeable support staff and experienced delayed responses.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. QRadar can be costly because users need to buy new hardware to upgrade.
ROI: Dynatrace users said the solutions saved them money and reduced downtime. QRadar delivers a high return on investment, improving security through its advanced user behavior analytics.
"The dashboard allows us to monitor and proactively act upon any breaches in the threshold for our infrastructure."
"The PurePath stuff for deep dive analysis on problems. That is massive as far as having a benefit."
"The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions."
"The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility."
"Never seen anything so complex be so simple to install."
"Dynatrace has allowed us to pinpoint quickly any pain points our clients experience with our applications and respond accordingly."
"The most valuable feature is the monitoring of application performance."
"Having a Dynatrace guardian onsite for our first two years helped with our user adoption."
"The initial setup is not complex or difficult."
"The best feature of IBM QRadar is visualization which shows you when there's a spike in the system, and this makes you realize that there's something wrong with the log."
"I think it's a very stable product that provides much more visibility than the other product."
"I think this is a good product for enterprises because of the performance and out-of-the-box rules and use cases. If they want to reach the maturity level early, they can use these out-of-the-box rules and use cases. That will help them a lot."
"The most valuable features would have to be the products' ability to customize vulnerability management settings."
"It is suitable for large companies with critical infrastructure. For our clients, robustness, availability at a high level, and the level of references and experiences connected to the solution are important."
"Provided that the report is prebuilt and I can find what I am looking for, the reporting is the most valuable feature in this solution."
"IBM Qradar's ability to simplify the number of events, not only on a technical level but by making that information easy to pan through the orchestration deduplication. It is very impressive given that we have hundreds of devices that send event logs through."
"With Linux or Windows, it automatically takes care of everything, so there's no need for you to do any manual config changes. But when it comes to AIX - because I implemented it two weeks back - you have to go back to kind of an AppMon approach, where you instrument agents for .NET applications. So if Dynatrace could make those changes and make it automated, that would be one of the biggest action items."
"We would like to see an AI tool that detects issues with our site in real time."
"We had one issue when we tried to enter one agent and it just does not work. We got to work with the highest level of support, but it took a while to get there."
"There are lots of features to share information, but we need to learn to leverage that, both on the web browser and on the mobile app."
"We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment."
"I would suggest to have more rich client features on Appmon as soon as possible."
"PurePath exports was a great feature in AppMon, but it is sometimes missing in Dynatrace."
"The customer support is not quick and helpful at this stage. We are deploying Dynatrace into our network. I've raised a couple of technical questions with the support team but the response was not fast and didn't cover all my questions at all."
"The IBM support can be better."
"I would like for them to develop a detection management solution. It does not have a detecting management solution in it, you have to buy it as it is, on top of the extended solution."
"Search capability and indexing still lag behind competitors. We also need to see improved rule based access controls and rule/event tuning."
"There should be more opportunity for community kind of distribution where, for example, if there was a zero-day threat targeting companies."
"QRadar UBA only keeps the data for a short while (it's refreshed every five minutes) and would be improved if this were extended to a week or month."
"I would like to see a better GUI."
"I would like to see some artificial intelligence and alternative solutions."
"There should be an extension where we can get the reports. This could be an extension to the dashboard with the Guardian or another product with limited technology, for example IPS. Now, we only have IBM. Basically, it needs more and more integration models."
Dynatrace is ranked 4th in Log Management with 341 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. Dynatrace is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our Dynatrace vs. IBM Security QRadar report.
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