We performed a comparison between Dynatrace and OpenText Diagnostics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We got firsthand RCA as soon as we finished implementation."
"I can review behaviors, trending issues, and resolve issues before they impact our clients."
"The user experience allows us to be able to gauge customer experience and understand the performance impact of our platform."
"Dynatrace helped us to get a better understanding of how our services are communicating with each other, as well as better problem detection before something really breaks"
"We are using Dynatrace for prediction and staging for every step of our development cycle."
"24/7, all transactions: The fact that every transaction is captured gives us the possibility of acting on every exception. But it also shows us what happens when everything works well, so we can compare it with the moment something goes wrong."
"We monitor end-to-end availability of the application and deep dive PurePath analysis of real user visits."
"The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The dashboarding process and creating measures and metrics, it needs to be made a little bit easier and more simplified. "
"The product could be faster and lighter, especially the rich client which uses many resources."
"Dynatrace could be improved by having a fully functional applications and infrastructure monitoring feature. Their existing stack, which is SNMP-based, does not have full infrastructure monitoring, whereas if we compare it with other solutions like New Relic or Datadog, they have moved into infrastructure monitoring. The second improvement I would suggest is in regards to the cost. So far, Dynatrace is the most expensive APM that we sell, even compared to New Relic. I think they can improve a little bit in terms of the license pricing."
"We're thinking about moving to Dynatrace because AppMon is not scaling for us."
"While designing the business dashboard, I encountered various bugs that impacted my work."
"It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button."
"I would love to see Dynatrace get more involved in the security realm. I get badgered by so many endpoint protection companies. It seems like a natural fit to me, that Dynatrace should be playing in that space."
"Its price, for sure, should be improved. Its price is quite high. Other than the price, there are always improvements to be made as technologies change. When we move into cloud-based technologies, Dynatrace will also have to adapt so that they can monitor those as well. It should have the adaptability to quickly transform to monitor those new technologies."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
Earn 20 points
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while OpenText Diagnostics is ranked 35th in Application Performance Monitoring (APM) and Observability with 4 reviews. Dynatrace is rated 8.8, while OpenText Diagnostics is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText Diagnostics is most compared with Accedian Skylight. See our Dynatrace vs. OpenText Diagnostics report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
