We performed a comparison between Dynatrace and Sumo Logic Observability based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is easy."
"It has created total transparency between technology and business on all aspects of systems and performance as well as being a proxy for network performance through user experience monitoring. This followed a major performance degradation of our primary frontline system, which highlighted inadequacy of infrastructure focus tools, e.g., Nagios and Zabbix. It helped detect and remediate several performance issues on systems on both vendor supplied packages as well as in-house developed systems. It also improved InfraOps and development teams understanding of system behaviour and performance characteristics."
"The stability is rock solid. We put a lot of stress on it."
"The real-time monitoring, which we are getting, is amazing."
"We like the alerting feature. For example, my applications are going out on some thresholds. So I get alerts, according to the thresholds I set. I get that data via emails as notifications."
"For me the service workflow and the dashboards are the most valuable features, simply because I can know what’s going on in my infrastructure within five minutes, versus two hours."
"This solution has helped us with faster identification of the root cause, allowing faster resolution and increased uptime."
"Automatic instrumentation of new services and technology without the need to install specific agents or modules."
"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."
"The product is easy to learn."
"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."
"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."
"I have not seen any stability issues in the product."
"It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense."
"For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented."
"The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem."
"Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement."
"It was difficult to initially use the solution, how to use it and where to navigate."
"The dashboarding process and creating measures and metrics, it needs to be made a little bit easier and more simplified. "
"Improve Dynatrace for the following industries: telco, eCommerce, and banking."
"The initial setup was challenging for us. However, it was complex until you grasped the nuances of the product and the building blocks."
"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."
"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."
"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."
"Fine-grained data can be quite frustrating to work with and should be made easier."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while Sumo Logic Observability is ranked 29th in Application Performance Monitoring (APM) and Observability with 5 reviews. Dynatrace is rated 8.8, while Sumo Logic Observability is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Sumo Logic Observability writes "Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Sumo Logic Observability is most compared with New Relic, Prometheus and Chronosphere. See our Dynatrace vs. Sumo Logic Observability report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best AIOps vendors.
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