We performed a comparison between Elastic Security and LogPoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Elastic Security is commended for its adaptability, extensive customization options, and seamless integration with the ELK Stack. LogPoint is noted for its advanced technology and extensive log-collection, parsing, and analysis mechanisms. Elastic Security could improve by reducing resource usage, automating threat response, and simplifying the user experience. LogPoint can improve its dashboard customization, resource efficiency, network hierarchy diagrams, and agent deployment.
Service and Support: Some Elastic Security users found their support helpful, while others experienced difficulties and delays. LogPoint's customer service receives high marks for its exceptional technical support and responsive engineers, but some users reported delays in receiving help from higher-level support.
Ease of Deployment: Elastic Security generally has a straightforward setup but may require trained specialists. The complexity of LogPoint's initial setup can range from complex and time-consuming to fast and easy, depending on the user's experience and the organization’s size.
Pricing: Elastic Security is considered affordable and cost-effective, with pricing based on the size of the monitored environment. LogPoint's fixed pricing model is seen as cost-effective and competitive.
ROI: Elastic Security has shown mixed results in terms of ROI, with some users expressing concerns about the quality of their premium support. LogPoint makes costs more predictable and enables companies to generate revenue through security operation services.
"The most valuable feature is the analysis, because of the beta structure."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The setup is pretty simple."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The most valuable thing is that this solution is widely used for work management and research. It's easy to jump into the security use case with the same technology."
"Elastic Security is a highly flexible platform that can be implemented anywhere."
"The most valuable feature is the search function, which allows me to go directly to the target to see the specific line a customer is searching for."
"One of the most valuable features of this solution is that it is more flexible than AlienVault."
"What customers found most valuable in Elastic Security feature-wise is the search capability, in particular, the way of writing the search query and the speed of searching for results."
"The most valuable feature for me is Discover."
"Its flexibility is most valuable. We can have a number of scenarios, and we can get logs from anything. If we know how to use Logstash, we can tweak it in many ways. This makes the logging search on Elastic very easy."
"It's open-source and free to use."
"Technical support is responsive and very friendly."
"The flexibility of the search feature and the solution's analytics features are the most valuable parts of the solution."
"The integration is very user-friendly. There are not many CLI commands. Everything is directly accessible from the web interface."
"Log collection, dashboards and reporting are good."
"The solution is user-friendly."
"The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."
"They basically charge you in a better way."
"The solution offers excellent reporting features. Our customers have been satisfied that they have been able to meet their compliance needs by giving them a standard report."
"The support needs improvement."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The SIEM could be improved."
"The dashboard isn't easy to access and manage."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"It would be better if Elastic Security had less storage for data. My customers do not like this. Other vendors have local support in different countries, but Elastic Security doesn't. I would like to have Operational Technology (OT) security in the next release."
"They don't provide user authentication and authorisation features (Shield) as a part of their open-source version."
"We set up a cron job to delete old logs so that we wouldn't hit a disk space issue. Such a feature should be available in the UI, where old logs can be deleted automatically. (Don’t know if this feature is already there)."
"I think because we are a cybersecurity company, the thing that can be improved is the prebuilt tools, especially quality. Compared to its competitor, they still have fewer prebuilt security rules. Elastic Security, in terms of generating alerts, cannot group the same products into one another. Even though the alerts are the same, they still generate them one by one. So, it is very noisy in our dashboard. I would like the Elastic Security admin to group all the same alarms into one alarm so that our dashboard is not noisy."
"There is room for improvement in the Kibana dashboard and in the asset management for the program."
"We are paying dearly for the guy who is working on the ELK Stack. That knowledge is quite rare and hard to come by. For difficulty and availability of resources, I would rate it a five out of 10."
"I would like more ways to manage permissions and restrict access to certain users."
"It is difficult to anticipate and understand the space utilization, so more clarity there would be great."
"Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good."
"Log management could be better because transporting the log from a password to the client system takes time."
"Logpoint is not flexible. Its documentation is not user-friendly."
"LogPoint must find a way to integrate the servers without agents."
"One of the downsides is it is not a SaaS solution. It must be on-premises."
"The general public wasn't looking for that type of product unless you had a company that was medical or financial and needed 24-hour responsiveness."
"Sometimes, the product is not stable."
"It is a good product, but its interface or GUI could be better."
Elastic Security is ranked 5th in Security Information and Event Management (SIEM) with 59 reviews while Logpoint is ranked 26th in Security Information and Event Management (SIEM) with 20 reviews. Elastic Security is rated 7.6, while Logpoint is rated 7.4. The top reviewer of Elastic Security writes "A stable and scalable tool that provides visibility along with the consolidation of logs to its users". On the other hand, the top reviewer of Logpoint writes "Good technical support but it is complex to use and resource-heavy". Elastic Security is most compared with Wazuh, Splunk Enterprise Security, Microsoft Sentinel, IBM Security QRadar and Microsoft Defender for Endpoint, whereas Logpoint is most compared with IBM Security QRadar, Rapid7 InsightIDR, Microsoft Sentinel, Wazuh and LogRhythm SIEM. See our Elastic Security vs. Logpoint report.
See our list of best Security Information and Event Management (SIEM) vendors, best Log Management vendors, and best Endpoint Detection and Response (EDR) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.