We performed a comparison between ESET Endpoint Security and Sophos Intercept X based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Of the two products, ESET Endpoint Security has more favorable reviews. The solution has very effective threat protection, is reasonably priced, and has great service and support.
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Ability to get forensics details and also memory exfiltration."
"The stability is very good."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product's initial setup phase is very easy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"We have not picked up a bug yet, because we use ESET, which is a tried and proven system."
"ESET Endpoint Security is stable, I did not have any issues with it."
"The features seem to be alright."
"The most valuable feature is the antispam module, which comes in the bundle."
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
"Advanced level endpoint firewall, which helps to block unwanted and malicious traffic."
"The product is quite affordable."
"Offers artificial intelligence, security metrics and a lot of information gathered to make decisions."
"The stability on offer is fine."
"The package we use also comes with spam filtering features, which are quite useful."
"Sophos Intercept X is a very effective solution and its being cloud-based is a benefit. Wherever my users are, I can apply policies to them. In the era of mobility, when users are out of the office or they're in different locations, it doesn't matter."
"The solution is scalable."
"Synchronization with the firewall is most valuable."
"It is a very scalable solution."
"It is stable and has a good price. I find it very good."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The support needs improvement."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Making the portal mobile friendly would be helpful when I am out of office."
"The only minor concern is occasional interference with desired programs."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR can be improved by providing more detailed reporting."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"I'm unsure as to if they could actually support a large enterprise."
"I don't know if it's possible but I'm always looking for better protection."
"I would like them to use AI features to do preventative virus protection."
"They recently released an EDR integration. I hope they have more AI or intelligence filtering on the EDR events. Even though it has already got AI, but it is quite a different thing. So, they still have room to improve on the EDR part. This is one small piece that they need to improve. Otherwise, it is just fine."
"The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience."
"Its initial setup process could be more straightforward."
"The tool should be made compatible with Linux and Microsoft operating systems."
"There should be a report including a flowchart or diagram. It will be useful to evaluate the software’s effectiveness."
"Installing Sophos Intercept X was not as straightforward, as we had to ask support and had to work with an integrator, though the process didn't take much time, e.g. it was completed within one hour."
"The Data Loss Prevention module can be better. It should also have threat hunting capabilities."
"Intercept X could enhance its support services, particularly in terms of response time and resource allocation."
"It would be beneficial if you could expand support for Windows 7 and Windows Server 2008 without charging an additional fee."
"Sophos needs to create a YouTube channel with educational material for technicians or engineers."
"Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. ESET Endpoint Protection Platform is rated 8.2, while Intercept X Endpoint is rated 8.4. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Panda Adaptive Defense 360, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our ESET Endpoint Protection Platform vs. Intercept X Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.