We performed a comparison between F5 BIG-IP Access Policy Manager (APM) and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The portal access was very good."
"Our customers have never complained about the stability"
"The performance of the solution is valuable."
"The most valuable feature is the virtual IP creation. It's our most frequently used feature."
"The load balancing features are valuable."
"Stickiness is the most valuable feature of the product."
"The solution is stable and reliable."
"We have seen a return on investment from F5 BIG-IP Access Policy Manager. It provided access at a time when we didn't have it."
"It is quite simple to set up."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"I have been satisfied with TeamViewer overall."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"It is easy to use and has a pretty good UI."
"Getting started with TeamViewer was easy, with a very straightforward usage"
"TeamViewer has a good interface."
"Integrating identity providers and single sign-on solutions can simplify user authentication and access control."
"The initial setup was complex."
"I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal."
"F5 BIG-IP APM disconnects when you leave it for long enough, but that is natural for IT solutions to do. That's a little bit frustrating."
"The solution’s GUI looks very old."
"The operational deployment is not great."
"In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side."
"Cloud services are something that F5 Access Policy Manager could do better"
"The product can sometimes crash."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."
"The performance could always be better."
"The stability of TeamViewer is good, but it could be better."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"TeamViewer could be more secure."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
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F5 BIG-IP Access Policy Manager (APM) is ranked 10th in Remote Access with 13 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. F5 BIG-IP Access Policy Manager (APM) is rated 8.2, while TeamViewer is rated 8.6. The top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Ivanti Connect Secure, Cisco ISE (Identity Services Engine) and Microsoft Entra ID, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our F5 BIG-IP Access Policy Manager (APM) vs. TeamViewer report.
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