We performed a comparison between Forcepoint Secure Web Gateway and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The product's user management is an area where my company does not face any challenges."
"I have found the web content filtering and malware filter the most valuable."
"Ability to send decrypted traffic to other security solutions for inspection."
"It's stable and reliable."
"This is a highly detailed product with very good key features."
"The most valuable feature for me in Forcepoint Secure Web Gateway is URL filtering, though all other features of the product are okay as well."
"The initial setup is easy. It's not difficult."
"The most valuable feature is the ability to allow or block sites by category."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"It's a stable solution."
"I feel that it is a user-friendly product that provides quick response to users."
"We find the advanced license for the DLP to be particularly useful with this product."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"The solution's technical support team is responsive."
"The security of Trend Micro Web Security is good."
"The solution's scalability is good and we have more than 90 users for it."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"I have been in contact with technical support several times, and I am not happy with them."
"The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond."
"There should be more hardware models available and the application control could improve."
"It's the support that's the problem because that's a different question from the product itself — it's the Achilles heel."
"The product could be improved by including a consolidated product that can carry on Forcepoint product email, web, and DLP."
"What's missing in Forcepoint Secure Web Gateway is a specific level of micro-control on protocols or devices, for example, where you can control a particular user or user device."
"The initial setup can be complex."
"Reports in the sand-boxing, ease of deployment of sensors to ready to go server with one click of a button."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"The system should generate reports when an attack has been stopped, contained, or removed."
"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."
"The costs are a bit high in terms of licensing."
"The product should be more secure and stable. It is also not flexible."
"The stability of the product is an area of concern where improvements are required."
"The product's scalability is an area of concern where improvements are required."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
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Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 14 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Trend Micro Web Security is rated 7.8. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy and Forcepoint ONE, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Infoblox Advanced DNS Protection and Fortinet FortiProxy. See our Forcepoint Secure Web Gateway vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
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