We performed a comparison between Symantec Proxy and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"Symantec Proxy’s technical support is very good."
"It enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."
"The CPL code is the best feature of the solution."
"It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance."
"It's a stable solution."
"The content that we are getting is very good. Content caching is also supported."
"The most valuable features of this solution are the URL database, malicious URLs, policies, and policy creation."
"The Symantec antivirus suite and the proxy component are the most valuable feature."
"The solution's technical support team is responsive."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"The product's installation phase was easy."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"Trend Micro effectively supports our remote workforce by securing our web servers from external threats, particularly browser security."
"I feel that it is a user-friendly product that provides quick response to users."
"The security of Trend Micro Web Security is good."
"Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to investigate the issues with those systems internally."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The solution is quite complex."
"Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"Support response time and case resolution could be improved."
"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."
"The initial setup can be somewhat complex, and deploying the system can take some time."
"Prior to the Broadcom purchase, every appliance was application based, but now they have one ISG device and on top of it multiple applications are running. It has a single point of failure. If your device goes down, all of the applications would be down."
"Symantec Proxy needs to include content management capabilities."
"The stability of the product is an area of concern where improvements are required."
"They could improve the platform's ability to control normal traffic and prevent attacks like SQL injection and cross-site scripting."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"Setup isn't very straightforward. You must have a certified technical engineer."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"The product's scalability is an area of concern where improvements are required."
"his legacy version currently lacks WFA, which is a useful tool for managing bandwidth and applying data control limits to specific users. It's especially beneficial for organizations using Android and Azure."
"The product should be more secure and stable. It is also not flexible."
Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 16 reviews. Symantec Proxy is rated 7.2, while Trend Micro Web Security is rated 8.0. The top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, McAfee Web Gateway Cloud Service and Cisco Web Security Appliance, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Cisco Umbrella, Infoblox Advanced DNS Protection, Fortinet FortiProxy and Forcepoint Secure Web Gateway. See our Symantec Proxy vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors.
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