We performed a comparison between Fortinet FortiGate-VM and Palo Alto Networks NG Firewalls based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Fortinet FortiGate-VM is highly regarded for its robust security features, including geofencing, firewalling, IPS, antivirus, and a user-friendly interface. Palo Alto Networks NG Firewalls excel in embedded machine learning, real-time attack prevention, and the ability to accurately identify applications.
Fortinet FortiGate-VM needs enhancements in key activation, log management, cloud management, MFA offerings, web filter options, application inspection, GUI features, bandwidth issues, VPN connectivity, pricing, performance, and documentation. Palo Alto Networks NG Firewalls require improvements in SD-WAN customization, best practices, machine learning capabilities, troubleshooting tools,next-generation capabilities, rule creation, monitoring interface, bug fixing, configuration support, IoT security, traffic shaping, machine learning for virus prevention, security functions, usability, training programs, SSL inspection, external dynamic list feature, internet filtering, API integration, and bug fixing.
Service and Support: Some customers have praised the support team of Fortinet FortiGate-VM for their quick response times and knowledge. However, other customers have mentioned slow response times and difficulties in finding information quickly. Customer service for Palo Alto Networks NG Firewalls has received mixed reviews. Some customers have praised the knowledgeable support team and timely issue resolution. However, others have mentioned difficulties in reaching the support team and issues with the support ticketing system.
Ease of Deployment: The setup process for Fortinet FortiGate-VM is generally straightforward and easy, while Palo Alto Networks NG Firewalls is not complex and easy. Prior knowledge can simplify Fortinet's setup, whereas Palo Alto may require proper planning.
Pricing: Fortinet offers flexible pricing options with no extra expenses, while Palo Alto is considered pricier. Nevertheless, Palo Alto is known for its reliability and high performance as a firewall solution.
ROI: Fortinet FortiGate-VM offers enhanced stability and heightened security. Palo Alto Networks NG Firewalls provide greater visibility, reporting capabilities, and streamlined management.
Comparison Results: Fortinet FortiGate-VM is the preferred solution as it is highly recommended due to its easy setup, robust security features, cost-effectiveness, and satisfactory ROI. Users find it user-friendly, easy to deploy, and with an intuitive interface.
"The base firewall features are quite valuable to us."
"Whenever I need something, Fortinet improves and updates the software for me."
"Our project needs to link two sides through the internet. One of these was in Cairo and the other in another city. We used FortiGate as the integrating solution between the two locations, i.e. the Fortinet 30E & 100E."
"The features that prevent internet connections, the filtering are the most valuable because we did not have any internet protection before."
"It performs very well."
"The most valuable features are simplicity, management, and that it's constantly evolving."
"Easy to use support and licensing portal as well as activation process."
"The most valuable feature is the bundled subscription, which is IPS, TV and web filtering."
"Good for the servers and can stop network attacks, including spam."
"It's almost perfect. It's very stable. We don't have many hardware issues."
"The product can scale."
"An enhanced security solution for any kind of alert that we have configured."
"I have worked on some of the largest and smallest solutions that Fortinet sells and they all scale really well."
"The initial setup is very user-friendly."
"Technical support has been super responsive and dedicated to getting any challenges resolved."
"The customer care center of Fortinet is good. For all the requests that we have done, they work as fast as possible, so this is a good point for Fortinet."
"Security is the biggest thing nowadays, including threat response, incident response, and root cause. We found that a lot of the logging and dashboard capabilities offered by Palo Alto fill the missing skill gap that you run up against. It makes it easier for our tier-two staff to get involved in some of the deeper root cause analysis. The dashboards, logs, and reports make it easier for our staff to dive right in and not get lost in what tools they should use. It's easy because they're all right there."
"The DNS sync code in your filtering is the most valuable feature of the Palo Alto Networks NG Firewalls."
"Flexible and integrates well with apps and other security tools."
"I like the remote access and URL filtering features that are available on global products."
"Palo Alto Networks NG Firewalls have a very nice interface for logging and monitoring. I find it easy to navigate and use, and the interface is organized as well. I can find answers within a couple of hours and have seen time savings."
"Innovative, advanced threat protection is the most valuable feature."
"The key aspect of this solution that provides the most value is its next-gen capabilities, which represented a significant change for us."
"Protection from a single packet and ease of making security rules."
"FortiOS is not simple."
"Sometimes you do need to know some CLI commands, so it's a bit harder for technicians or new people that don't know it."
"The setup is pretty complex and not easy to implement."
"One of the problems I was having was with user mapping, and it is an issue for which I have escalated tickets with Fortinet support."
"I don't like that anything more than very basic reporting is not included."
"We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine."
"There are some problems that support cannot give you a logical reason as to why it happened. For example, I had a case where I was dealing with a WhatsApp application that was giving issues. Technical support gave more than one reason it could be giving issues, but none of them solved the problem. Eventually I solved the problem, but it was far from the solutions that support had given."
"It would be ideal if they had some sort of GUI interface for troubleshooting and diagnostics."
"The key activation is very complicated at times."
"There should be a bit more automation."
"Fortinet devices are acknowledged as highly potent and come with a notable cost. These devices offer extensive visibility, an array of configurations, and a range of security features. However, there's room for enhancement in their routing and switching security aspects, akin to Cisco's offerings. A noteworthy aspect here is Meraki, which offers cloud controllers. If FortiGate were to introduce a similar cloud management solution, it could strongly compete with both Meraki and Cisco products. Cisco operates in two sectors: enterprise and SMB. Particularly in the SMB market, they hold sway due to their convenient cloud management features. For instance, Meraki's cameras and wireless access points can be easily controlled through their cloud management portal. If FortiGate were to provide cloud-based management solutions for SMB customers, it could cater to a significant portion of the market, considering that a substantial number of customers fall within the SMB and mid-level enterprise categories."
"Their offering for MFA isn't the cleanest."
"Technical support could be improved."
"The product may not be as robust as Palo Alto. However, unless you are a big bank, you probably won't need it to be."
"The tool does not have a good name in the market, consisting of enterprise-class businesses, making it an area where the product lacks and needs to improve."
"Capacity-wise, I think the solution's log storage area is something that needs to be increased since, by default, it stores logs for only seven days."
"Customers don't want to buy extra things for extra capabilities"
"Its price can be improved. It is expensive. Other vendors have pre-configured policies for the protection of web servers. Palo Alto has an official procedure for protecting the web servers. Many people prefer pre-configured policies, but for me, it is not an issue."
"I like the reports, but I wish the reporting was a little better. When I set up the automatic reports to come in, they're pretty basic. I would like them to be a little more advanced at the ACC monitoring and things like that. I still enjoy all the daily alerts that I get and all the daily PDFs and reports, but I just feel that it could expand upon the visualization of the reports."
"In terms of what could be improved, comparatively the price is very high. That would be the one thing."
"Its scalability for on-prem deployments can be better. For an on-prem deployment, the hardware has to be replaced if the volume goes up to a certain level."
"If you enable SSL you will face a problem. The throughput of the firewall will be degraded. SSL is a big issue on all firewalls. All products suffer from issues with SSL, but Palo Alto firewalls suffer more from it."
"The performance of the Panorama interface needs to be improved. It tends to be very sluggish at times."
"The only real drawback to this product is that it is expensive. But you get what you pay for and there is no way to put a price on top-notch security."
More Palo Alto Networks NG Firewalls Pricing and Cost Advice →
Fortinet FortiGate-VM is ranked 9th in Firewalls with 113 reviews while Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews. Fortinet FortiGate-VM is rated 8.4, while Palo Alto Networks NG Firewalls is rated 8.6. The top reviewer of Fortinet FortiGate-VM writes "An easy-to-manage and configure tool that provides ample documentation to help with the setup phase". On the other hand, the top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". Fortinet FortiGate-VM is most compared with Azure Firewall, Palo Alto Networks VM-Series, Fortinet FortiOS, OPNsense and Cisco Secure Firewall, whereas Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense. See our Fortinet FortiGate-VM vs. Palo Alto Networks NG Firewalls report.
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In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most.
PA is good at app control, web filtering and such like, they have always been top of the pile there. The GUI is very good, and their product is very user-focused.
Fortinet is good for scalability and predictable high throughput (ASICs in the hardware), and useful things like authentication flexibility, CLI config (if you have any networking/Cisco people, they always seem to prefer CLI over GUI) and have better OT features, maybe relevant to your manufacturing use?
Fortinet seem to have a broader integration offering with their security fabric than PA do, plus they can do Fortinet-based wifi, switching, etc. Depends if you are prepared to go all-in with a single vendor.
Hi,
Both FT and PA have compelling features for large Enterprises. I would like to add a few good points about Fortinetwhich might be helpful ( from my 13 years of engagement with them as Distributor and Partner)
Fortinet:
Have higher throughput; which comes with competitive rates
Wide range of models to select to meet your requirement, without spending heavliy
Outstanding customer support and very active customer care team
Easly available skilled resources from the channel for deployment and post-implementation support
Regards
Abhilash
Hello. The question is what you are going to have as a result of application