We performed a comparison between GitLab and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution makes the CI/CD pipelines easy to execute."
"I have had no problem with the stability of the solution."
"CI/CD is very good. The version control system is also good. These are the two features that we use."
"It scales well."
"GitLab's best feature is Actions."
"GitLab integrates well with other platforms."
"We like that we can have an all-encompassing product and don't have to implement different solutions."
"It speeds up our development, it's faster, safer, and more convenient."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"Competitive in terms of research"
"You don't need a lot of plugins."
"Stable and scalable solution."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The PPM module is an excellent service."
"The tool should include a feature that helps to edit the code directly."
"We have only seen a couple of issues on Gitlab, which we use for building some of the applications."
"The documentation is confusing."
"Some of the scripts that we encountered in GitLab were not fully functional and threw up errors."
"I would like to have some features to support peer review."
"We would like to have easier tutorials. Their tutorials are too technical for a user to understand. They should be more detailed but less technical."
"We'd always like to see better pricing on the product."
"Based on what I know so far, its integration with Kubernetes is not so good. We have to develop many things to make it work. We have to acquire third-party components to work with Kubernetes."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The configurations are fine, but the user interface could be improved."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"It could be more user-friendly."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"I would like to see some artificial intelligence incorporated into the management functions."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →
GitLab is ranked 2nd in Enterprise Agile Planning Tools with 70 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. GitLab is rated 8.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of GitLab writes "Powerful, mature, and easy to set up and manage". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". GitLab is most compared with Microsoft Azure DevOps, SonarQube, Bamboo, AWS CodePipeline and Tekton, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align and Microsoft Project Server. See our GitLab vs. ServiceNow Strategic Portfolio Management report.
See our list of best Enterprise Agile Planning Tools vendors.
We monitor all Enterprise Agile Planning Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.