We performed a comparison between GoToMyPC and LogMeIn Pro based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can do anything from a remote desktop as if I were sitting at my own PC."
"The solution is very quick to set up."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The technical support is good."
"The installation is almost instant."
"They recently included the Kaspersky Security Suite as part of their Central Product."
"The remote services feature is definitely the most valuable, along with the capability to print remotely."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"I can login to my office computer, go into all of my software, and work from a remote location."
"I can copy information and put it into a presentation that I may be putting together at another location."
"User interface."
"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."
"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"If the PC is hung then it requires a reboot."
"The pricing has tripled in a small amount of time and there is not three times better service."
"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."
"Remote Access for external and internal customers."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."
"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."
"The only issue is that they could have a tier between 10 seats and 50."
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. "
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
Earn 20 points
GoToMyPC is ranked 24th in Remote Access while LogMeIn Pro is ranked 14th in Remote Access with 20 reviews. GoToMyPC is rated 9.0, while LogMeIn Pro is rated 9.0. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". GoToMyPC is most compared with Microsoft Remote Desktop Services, TeamViewer and GoToAssist, whereas LogMeIn Pro is most compared with Microsoft Remote Desktop Services, LogMeIn Rescue, BeyondTrust Remote Support, ConnectWise ScreenConnect and Dameware Remote Support. See our GoToMyPC vs. LogMeIn Pro report.
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