We performed a comparison between IBM Engineering Workflow Management and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."All of the features work together to provide a powerful holistic solution - from the dashboard all the way through to security."
"The most valuable features of the solution are highly customizable reports and visibility for all the higher management."
"Good for managing stories, sprints, hydration and releases."
"Agile templates give us a standard methodology for every Agile project. Also, the ability to create our own object types and linkages to features/epics allows us to enhance the verification of feature readiness."
"Traceability reporting is inbuilt and includes all your requirements."
"We can track the status of test cases (passed or saved) in a single view. Based on releases and other attributes, we generate various reports and extract metrics from the data."
"Work distribution among team members and accountability for completion with a clearer picture."
"The product is quite convenient and user-friendly."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"Stable and scalable solution."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"Competitive in terms of research"
"The solution is very heavily vendor dependent."
"If you have multiple projects on one server, the tool becomes very slow, and some reports take longer to load."
"We have encountered issues with stability. We have seen where the entire system kind of goes for a toss when certain people use certain types of queries, which are very costly. Then the system kind of slows down a bit, and we have to monitor it."
"Teams need clearer pictures of resource availability in charts and dashboards along with plans."
"Some administrative tasks are difficult to perform. These could be simplified."
"Lacks ability to customize and reporting can be slow."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"A major improvement we would like to see is definitely around agile management."
"The configurations are fine, but the user interface could be improved."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The price is too high."
"It could be more user-friendly."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
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IBM Engineering Workflow Management is ranked 10th in Enterprise Agile Planning Tools with 15 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. IBM Engineering Workflow Management is rated 6.8, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of IBM Engineering Workflow Management writes "Offers good traceability elements but UI needs improvement ". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". IBM Engineering Workflow Management is most compared with Jira, Codebeamer, Microsoft Azure DevOps, GitLab and Polarion ALM, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our IBM Engineering Workflow Management vs. ServiceNow Strategic Portfolio Management report.
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