We performed a comparison between Jamf Pro and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have one MDM that works with Windows, iOS, and Android."
"The solution has reduced the risk of security breaches by 30%."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"Intune's unified endpoint management platform is invaluable."
"It is a very stable and scalable cloud-only solution."
"The main advantage is that Intune performs its intended functions effectively."
"It is a very helpful solution."
"Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices."
"It offers professionals an endless amount of possibilities to keep users and the company happy."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"We were able to dramatically enhance our cybersecurity, and better support our users."
"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem."
"We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."
"I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance."
"The reporting tool is very good."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"The solution is time-saving and resource-saving."
"The solution is stable."
"The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."
"The initial setup process is good."
"ManageEngine Desktop Central is stable."
"The stability is great."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"They need to integrate more with security options."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Lacking ability to leverage more iOS device management internally."
"Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"Jamf could improve versioning as in outright blocking OS upgrades OR improving maintaining every application’s update feature. As of now, only some apps, like Flash, have managed updates."
"The patch management is not automated in any way, and you have to do a lot of manual work to upload the current version of applications."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"The patch management needs improvement in Jamf Pro."
"There's only one thing that I would like to see improved. It's potentially being worked on right now, actually. That is the ability to provide remote support access to use those devices. I'd like it to work in a similar manner to Desktop Central or other solutions like Team Viewer."
"There is a slight delay in customer support, which is something that can be improved."
"The pricing could be a bit better."
"The pricing is lower than other well-respected solutions in this category."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"The solution lacks some configuration."
"It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers."
"The reports provided by the product are an area of concern where improvements are required. The visibility provided by the reports is not very attractive."
"The support could be faster."
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Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews. Jamf Pro is rated 9.6, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". Jamf Pro is most compared with VMware Workspace ONE, SOTI MobiControl, Microsoft Configuration Manager, IBM MaaS360 and Kandji, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus, SOTI MobiControl and BigFix. See our Jamf Pro vs. ManageEngine Endpoint Central report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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