We performed a comparison between IBM Resilient and Splunk SOAR based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The solution offers a lot of data on events. It helps us create specific detection strategies."
"The Log analytics are useful."
"It's easy to use. It's a very good product. It can easily ingest data from anywhere. It has an easily understandable language to perform actions."
"It is easy to implement (turn on) - does need a skilled analyst to develop queries and playbooks."
"We are able to deploy within half an hour and we only require one person to complete the implementation."
"One of the most valuable features of Microsoft Sentinel is that it's cloud-based."
"The analytics has a lot of advantages because there are 300 default use cases for rules and we can modify them per our environment. We can create other rules as well. Analytics is a useful feature."
"The most valuable features are its threat handling and detection. It's a powerful tool because it's based on machine learning and on the behavior of malware."
"It's really simple and has a flexible interface."
"The solution is very easy to use."
"IBM Resilient is scalable."
"The product is very good at incident response."
"It is a stable solution...It is a scalable solution."
"The solution is reliable in our usage."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"The customizable playbook is the most valuable aspect of the solution."
"The customization continues to be excellent."
"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"So far, the interface is very easy to use."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"The product’s integration with other Splunk products is valuable."
"Technical support is helpful."
"I'm just a beginner on the solution and it's pretty easy for me to use."
"Everyone has their favorites. There is always room for improvement, and everybody will say, "I wish you could do this for me or that for me." It is a personal thing based on how you use the tool. I do not necessarily have those thoughts, and they are probably not really valuable because they are unique to the context of the user, but broadly, where it can continue to improve is by adding more connectors to more systems."
"When it comes to ingesting Azure native log sources, some of the log sources are specific to the subscription, and it is not always very clear."
"The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."
"Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
"If you're looking to use canned queries, the interface could be a little more straightforward. It's not immediately intuitive regarding how you use it. You have to take a canned query and paste it into an operational box and then you hit a button... They could improve the ease of deploying these queries."
"Documentation is the main thing that could be improved. In terms of product usage, the documentation is pretty good, but I'd like a lot more documentation on Kusto Query Language."
"The product can be improved by reducing the cost to use AI machine learning."
"I can't think of anything other than just getting the name out there. I think a lot of customers don't fully understand the full capabilities of Azure Sentinel yet. It is kind of like when they're first starting to use Azure, it might not be something they first think about. So, they should just kind of get to the point where it is more widely used."
"IBM Resilient could integrate better with my tools."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The ability to analyze incidents needs to be improved in the solution."
"The integration could be improved so that it is easy to integrate with other solutions."
"The product must provide more integration with other tools."
"The response time of the support is an area of concern where improvements are required."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"have put a number of ideas on the ideas.splunk.com site for feature requests for the Splunk SOAR product. I posted one of them about three years ago, which finally got implemented in the latest release that just got announced, so the time to implement new features and things like that is a little bit concerning."
"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"The scalability could be better."
"And most of the challenges that I have faced with the solution can be found in the documentation itself."
"There is a lot of room for improvement with the UI."
"What we have seen is if the workflow gets halted or if we want to halt a workflow, it cannot be resumed."
"The Splunk SOAR platform was not designed specifically for case management which is why this area needs improvement."
IBM Resilient is ranked 7th in Security Orchestration Automation and Response (SOAR) with 17 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. IBM Resilient is rated 7.6, while Splunk SOAR is rated 8.0. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, ServiceNow Security Operations, Fortinet FortiSOAR, IBM Security QRadar and IBM Cloud Pak for Security, whereas Splunk SOAR is most compared with Palo Alto Networks Cortex XSOAR, Cortex XSIAM, ServiceNow Security Operations, Torq and Cisco SecureX. See our IBM Resilient vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
