We performed a comparison between INTELLIBOT and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."
"This solution is easy to use and requires little coding knowledge."
"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
"There's a helpful community available through the portal."
"The replay of the automation is an awesome feature."
"It is a stable product. We have been using it for 15 months now, and there have been no issues."
"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
"It's made it easier to do development and create accurate products for the customers."
"Anything you can do on a computer with enough effort, you can get the robot to do it."
"Automation can be done in many ways, but UiPath is a more simple approach. There, any layman can learn how to program in UiPath, which is its main benefit."
"Orchestrator lets you start a credential stair, so you can get the credentials in a safe way. Before this, they were afraid that credentials would be stored somewhere and people could see them. I think it's really important for our customers that you can do that in Orchestrator. The scheduling feature is also valuable of course."
"In terms of ROI, we are saving more than what the platform costs us. We are at about 1.5 million in savings due to a recent automation. It was a little less than that before. These are soft savings and don't show up on balance sheets. We're trying to work toward automations that actually do lead to hard savings. We've saved about 43,000 hours in a year so far."
"The ease of automation using UiPath is valuable."
"UiPath is easy to use with very simple drag and drop functionality that allows you to automate processes without knowledge of coding."
"We are using the solution's selector technology for UI automation. That is the most important feature for us. For example, one of the applications in our company is being updated day by day, by the development team. We use selector to make it dynamic."
"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."
"I would like to see the cognitive marketing platform improved."
"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
"Has limited functionality and uses extensive resources."
"The trigger actions need to be more robust."
"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."
"Its price is high compared to many other tools. When we go for any additional capability, everything comes at additional pricing. As a package, they can provide something that helps with scalability in terms of bot addition."
"Some of our employees also use MacBook devices for their daily work, mostly for high-graphic projects. UiPath doesn't have a complex set of features for OS X systems. If they could add more complex features for MacBooks, that would be good."
"The pricing could be more transparent. Overall, I think the pricing is fine, but they keep changing it. It should be more structured. They don't have to tell us what their pricing is, but they should publish how the product is broken down."
"Looking to go from structured to unstructured data, then UiPath needs to be able to handle understanding natural language and scanning of documents which are not well-written or visible, in terms scanning quality. These are probably the easiest target areas to improve on first."
"It is a little confusing at first. I came from Blue Prism where you have one dashboard and very little jumping back and forth. In Orchestrator, you have menus, and there is a lot of jumping between tabs and sub-tabs to get to the specific information, but once you learn that, it is pretty intuitive. There is just that initial learning curve if you're coming from another system. Blue Prism does everything in the one pane, and even though UiPath is neatly laid out, you just got to learn how they laid it out."
"The user interface needs a little bit of improvement in terms of performance. Sometimes, it slows down, but it depends on the OS that you have. If you are running it on Microsoft Windows, it is slower than on macOS or Linux."
"UiPath should focus more on recommendations of process automation based on ERP Applications like Oracle, SAP etc. They should also provide a list of possible RPA cases as per departments, processes and based on various industry domains."
"We would like to see small modules that we can pick and use. Currently, we have to implement a lot of things. The platform is very good, but we would love to have some more templates that we can quickly implement."
INTELLIBOT is ranked 18th in Robotic Process Automation (RPA) with 7 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. INTELLIBOT is rated 7.0, while UiPath is rated 8.8. The top reviewer of INTELLIBOT writes "Great studio, offers easy access for clients, and has a helpful community for troubleshooting". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". INTELLIBOT is most compared with , whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation. See our INTELLIBOT vs. UiPath report.
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