We performed a comparison between Intercept X Endpoint and Symantec Endpoint Security Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"This is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product's initial setup phase is very easy."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"This solution can be used with any device, mobiles, desktops, or any appliances."
"The forensics within the solution are quite good. The ransomware mitigation is also impressive."
"This solution offers very good performance and it has great features."
"Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities."
"It is a very scalable solution."
"Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files."
"The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer."
"The client isolation feature is a very effective feature."
"In reference to zero-day attacks, we immediately get signatures from the Symantec site. That is good."
"Setting up Symantec is straightforward. Our DevOps team handled the installation, so I wasn't involved, but it wasn't that complicated. They are competent people with certifications in anti-virus management. They didn't need any training or help from the vendor."
"The most valuable features of Symantec Endpoint Security Complete for me are sandboxing and its threat-hunting capabilities."
"The solution prevents any damage from viruses and provides risk mitigation for virus threats."
"One of the most valuable features includes elements such as host libraries."
"The most valuable feature of this solution is the advanced rate firewall protection, the URL filtering."
"The solution's most important feature is its reliability. It is not heavy on the workstation."
"Endpoint security platform that provides protection for Active Directory environments, file servers, etc., and offers excellent technical support."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The solution is not stable."
"Intelligence aspects need improvement"
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The dashboard isn't easy to access and manage."
"Detections could be improved."
"Installing Sophos Intercept X was not as straightforward, as we had to ask support and had to work with an integrator, though the process didn't take much time, e.g. it was completed within one hour."
"The pricing could be a bit lower to match the normal retail pricing."
"There is room for improvement in terms of stability and updates."
"The endpoint detection and response (EDR) technology has room for improvement because the information that it gives us to resolve our problems is poor nowadays."
"Features that should be improved in the upgrade involve the excessive consumption of the the solution's processor, RAM and resources."
"Mobile device management is a challenging area, and it can be improved. Some areas in the DLP solution can also be improved. It has the DLP capability, but it is not an all-out DLP program. I would like to see them improve the DLP solution in terms of reporting and possibly network monitoring. Currently, they only do the reporting parts of it."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"Technical support is too slow to schedule meetings."
"There are some limitations from the cloud security point of view."
"The product’s scalability must be improved."
"Symantec Endpoint Security Complete does not cover everything on the cloud. It does not cover the workstation emails. There are risks associated with it."
"The deployment of Symantec components could be improved."
"The overall support level for the solution could be increased."
"Symantec could have better support for iOS and Android mobile devices."
"The solution's support is not available over the weekends. We also need to have the DLP, endpoint security, and encryption integrated into one agent."
"An area for improvement in Symantec Endpoint Security Complete is that it needs to be developed more because competitors have started providing EDR and XDR functionalities, but in the product, those are still missing. Another area for improvement in Symantec Endpoint Security Complete is that it needs to be lightweight. Currently, the product is very heavy when compared to other vendors. It takes up too much space on the hard drive and the memory."
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Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Symantec Endpoint Security Complete is ranked 38th in Endpoint Protection Platform (EPP) with 14 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Security Complete is rated 8.0. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Security Complete writes "A reliable solution for endpoint protection ". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas Symantec Endpoint Security Complete is most compared with Symantec Endpoint Security Enterprise, Microsoft Defender for Business and SentinelOne Singularity Complete. See our Intercept X Endpoint vs. Symantec Endpoint Security Complete report.
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