We performed a comparison between Jacada Intelligent Agent Engagement and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The initial setup was fairly straightforward."
"I find the whole product useful, but I like the intuitive design the best. It's a well-designed UI, and it's comfortable for this use case."
"It is easy to use and quick to install."
"They offer free courses for developers, and we take advantage of those. The UiPath community has also had a tremendous impact on our operations."
"UiPath is an efficient and user-friendly tool."
"Robots take care of tedious and repetitive tasks, where humans concentrate on critical decision making."
"We are using the solution's selector technology for UI automation. That is the most important feature for us. For example, one of the applications in our company is being updated day by day, by the development team. We use selector to make it dynamic."
"They have robust libraries we can use to automate a wide range of tasks, and UiPath integrates with multiple technologies. It's an excellent platform with many valuable features we find useful in our business."
"Among the key features that I find quite helpful are Orchestrator support, Automation Hub, Process Mining, and Document Understanding..."
"They need to create a workflow system."
"UiPath should integrate more machine learning and have more machine learning processes. In their development system, they have some machine learning tools, but they should increase them."
"We need to be able to span across a bigger complex network. Right now, the decision-making is based on a five step rule. It would like to see this increased, so we can take on bigger productions and work more efficiently."
"There is a lot of complexity in the things we can do in UiPath, like connecting to an organization's databases or using APIs in the process."
"I would like UiPath to work more with our local partners, to provide us with lower prices, localized functionality, and support."
"The Insights could be improved to be more user friendly and less reliant on code for building specific dashboards."
"The API integrations need improvement. They should build a better framework for the ability to integrate with other external APIs."
"Technical support needs improvement because it takes too long to escalate when necessary."
"UiPath can probably work on improving the AI features. We tried UiPath's AI functionality in our automation program. We did some research on that, but right now, nothing is in production. When we did some research, we weren't getting the expected results. We weren't completely satisfied with the results, so we put it aside. It could be a drawback on our side in terms of learning the tool."
Earn 20 points
Jacada Intelligent Agent Engagement is ranked 45th in Robotic Process Automation (RPA) while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Jacada Intelligent Agent Engagement is rated 7.0, while UiPath is rated 8.8. The top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Jacada Intelligent Agent Engagement is most compared with , whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and Pega Robotic Process Automation.
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