We compared Jira and Monday based on our users’ reviews of Project Management Software. After reading the collected data, you can find our conclusion below.
Comparison Results: Users prefer Monday over Jira for project management because of its user-friendly interface, affordability, and better customer service. Jira has valuable features but needs improvement in user interface and reporting capabilities. Technical support for Jira ranges from satisfactory to needing improvement. Monday.com is praised for collaboration capabilities, customizability, and ease of use. It is considered a cost-effective solution that can improve organizational goals and efficiency. Jira is considered the preferred option when it comes to IT ticketing solutions.
"Jira has a good reporting system. It also has an API, so we can do all sorts of reporting."
"A stable solution with no unplanned downtime."
"We love the bulk edit feature. Jira also integrates well with Bitbucket."
"It also works well with all the integrated tools that you buy."
"The features on offer are great. It has everything we need."
"The traceability mapping feature is something that became very useful, especially during releases and bug fixes."
"The solution works well and does what it needs to do."
"There are a lot of different plugins for Jira. Unfortunately, we did not test so many and the big pain point for us is the rigorous handling and the roadmap of Jira. We have a portfolio and structure plugin and we have our story map plugin in Jira"
"From the user's perspective, and even for me as an implementation consultant, one of the most valuable features is the integration of different platforms with monday.com. In addition to that, the real-time reporting from the dashboards is also valuable, as is the ability to customize it."
"The solution is easily scalable."
"The solution has helped us keep track of our work, by helping us keep organized in an environment that is friendly and easy to navigate."
"I like the ability to customize so that we can create a system that works for us, and easily iterate it as things change."
"With multiple team members working on multiple fast-moving briefs, tasks, and projects - often remotely and in different timezones - Monday.com has become our reliable source of truth to oversee and manage everything that's going on."
"The features that I have found most valuable include the dashboards, forms, and item and task tracking."
"The board customization is an incredibly valuable feature."
"Automation is by far the most valuable tool ever."
"The tool should improve its pricing."
"The biggest complaint industry-wide about JIRA is they need to purchase additional extensions, such as reporting automation. If they could provide some additional extensions from the initial purchase it would be a huge benefit."
"The reporting needs to be improved."
"In Jira Cloud, integration with Excel is missing. Previously, I could import our Excel files into Jira, and I could also download a big Jira report in the Excel format, but now, it needs to be manipulated after that, which is not good. It looks like they've done that on purpose, but I don't understand the reason for it."
"If Jira would be interested in offering a SharePoint version, it would be beneficial."
"I would like to have a future-proof idea of the cost and the roadmap for my class."
"We would like to see integration between Tempo and Jira."
"If CI/CD is integrated with it, it would be better. I've used Azure DevOps before, and it's nice to have everything, such as CI/CD Repos and other things, integrated. Jira has fewer integrations. Azure DevOps has an easier interface, and it has got everything in one spot. I don't have to jump around in different applications."
"The only issue we have now is that Monday sometimes crashes and does not recognize a change we make."
"Adding more features would be ideal since there are limitations as far as scalability."
"I wish there were more calculations available across boards and pulses."
"The tabs (color coding) featured is great for distinguishing different areas of our workflow."
"I would love to see better integration with Google Suite."
"Currently, we run our accounting on Quickbooks Online and we are forced to use their reporting tools to bring out the data we want to see. I would much rather have Quickbooks integration that allows us to more seamlessly pull transactions into Monday in real-time and allow us to manipulate that data on the Monday interface."
"Automation is often glitchy for us. Maybe we have too many automations set up?"
"There are some small usability issues which can be an inconvenience."
Jira is ranked 5th in Project Management Software with 266 reviews while monday.com is ranked 1st in Project Management Software with 222 reviews. Jira is rated 8.2, while monday.com is rated 9.4. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Adobe Workfront. See our Jira vs. monday.com report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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