We performed a comparison between Juniper SRX Series Firewall and Sophos XG based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Juniper SRX Series Firewall is praised for its simplicity, intuitive interface, and outstanding assistance. It provides site-to-site VPN capabilities and a straightforward configuration rollback feature. Sophos XG excels in functionality, improved graphical interface, and all-inclusive defense against threats. It also offers effortless setup and control management, transparent reporting, and seamless integration with other Sophos products.
Juniper SRX Series Firewall could benefit from enhancements in capacity, reporting, user interface, features, and support. Sophos XG product requires improvements in antivirus, graphical interface, performance, logging, technical support, initial setup, configuration after upgrades, and additional areas.
Service and Support: Customers generally praise the customer service of Juniper SRX Series Firewall for being helpful, responsive, and knowledgeable. However, there have been occasional instances of slower response times and the need to repeat procedures. The customer reviews for Sophos XG's customer service are mixed. Some customers appreciate the support they receive, while others express dissatisfaction with unhelpful and unresponsive support, bad response times, and difficulties due to language barriers with outsourced support.
Ease of Deployment: The setup process for Juniper SRX Series Firewall is generally simple and uncomplicated. Sophos XG's setup is also considered simple and straightforward, however, it can pose difficulties for certain users. Juniper's setup might necessitate proficiency in CLI, whereas Sophos' setup relies on the user's familiarity and technical expertise.
Pricing: The setup cost for Juniper SRX Series Firewall is considered reasonably priced and affordable for large-scale businesses, although opinions on affordability differ. The pricing for Sophos XG is adaptable and depends on the desired functionality, generally offering reasonable and competitive rates.
ROI: Juniper SRX Series Firewall delivers advanced security features and reliability, with a favorable return on investment. Sophos XG offers efficient technical support, alleviating management challenges and promoting enhanced security practices, ultimately leading to a substantial ROI within three years.
Comparison Results: Juniper SRX Series Firewall is the preferred choice when compared to the Sophos XG. Users find the initial setup of Juniper SRX Series Firewall to be straightforward and easy, with a simple plug-and-play process. They also appreciate the user-friendly interface, stability, and reliability of Juniper SRX Series Firewall.
"It works very well. It has a lot of different functionalities. Its cost is also fine for our customers."
"Fortinet FortiGate is a scalable solution."
"Fortinet FortiGate appears to be scalable."
"Customers want to load balance more than eight lines or six internet lines. FortiGate is the only solution that can accomplish this."
"Fortinet FortiGate's ease of management is the most valuable feature."
"The reporting you receive out of this appliance is excellent. You will not need an external management system."
"We use a lot of function on the IPS and it works well for us."
"I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use."
"It's fine, and it's good. It's very stable."
"I have used technical support quite a bit, and they are really good."
"Troubleshooting with the solution is quite easy. If you compare the process to, for example, Fortigate, Juniper is much easier."
"Technical support is perfect."
"The Juniper SRX series is easy to use."
"The rollback option and Commit Confirmed are great features. They give us the security to change configurations without downtime."
"Juniper supports their products very well."
"We're primarily using Juniper's EPA feature, but not the other things. We use it to manage different points of firewalling of routing."
"The product offers many great features."
"We created and configured a VPN for connecting our remote sites and also to make it more secure and reliable. We also like its two-factor authentication features."
"Sophos is easy to use."
"What we found valuable is the way they deal with emails, as well as the way the bandwidth usage is shown."
"In terms of the functionality, I think it's pretty straightforward. It's easy to pick up. It's also user-friendly."
"The product is very easy to explore. It has a very good layout."
"A valuable feature involves the solution's manageability."
"What I like about his program, is that it is easy to use and easy to manage."
"The support we receive when we need to upgrade is not satisfactory and has room for improvement."
"They should improve the interface to make it more user-friendly."
"Its reporting can be improved. Sometimes, I don't get proper reports."
"You do need some IT knowledge in order to effectively work with the solution."
"Fortinet FortiGate is a firewall solution and once it's deployed, you can rest assured that your system is secure."
"Fortinet needs to overhaul its documentation."
"They need to improve their technical support."
"Due to its higher cost, Fortinet FortiGate can lead to increased operational expenses."
"The big thing is performance. With all the features turned on it slows down."
"It must be 5G ready. The 5G network is rolling out soon in India, and Juniper must upgrade their firewall slot to the 5G network, or they must manufacture a 5G dongle card for the Juniper firewall. I want Juniper to upgrade their dongle from 4G to 5G. Presently, they have an expansion slot in the SRX 322 series and higher firewalls. In that expansion slot, they can put a 4G mobility SIM card so that whenever our primary link is down, it will automatically connect through this GSM network and form a tunnel."
"It does have its nuances in terms of deployment. There are always areas to make something easier or more intuitive or make the system auto-negotiate more with existing hardware."
"The user interface and the GUI need improvement."
"Junos Space should be improved to be on par with FortiGate's solution for managing firewalls and routing."
"Their models for service providers could improve."
"It would be good if Junos had "unique commands" between all hierarchical levels, discarding the use of the "Run" command."
"It needs better interoperability with Cisco gear."
"The program is rather expensive."
"The uploading and downloading of reports should be included."
"I wish to see an antivirus feature added to the solution."
"LAN inbound and outbound traffic requires more control."
"Sophos XG could improve the connectivity with Microsoft 365 or Azure Active Directory(AD). It doesn't work directly as other solutions do, such as Fortinet FortiGate. The client needs a separate AD server which is a problem."
"I've had experience with Sophos XG's threat intelligence features, and they provide good coverage, although I wouldn't say they're the best in the industry. The sandbox feature is available with top-tier subscriptions, allowing you to test content in a cloud sandbox. One improvement I'd suggest for Sophos XG is to make certain functionalities, like CR functionality, part of the default firewalling rather than exclusive to premium subscriptions. Enhancing DLP capabilities at the gateway level could significantly boost security for organizations."
"Support could be improved."
"When upgrading the firewalls, the process could be easier."
Juniper SRX Series Firewall is ranked 18th in Firewalls with 86 reviews while Sophos XG is ranked 7th in Firewalls with 192 reviews. Juniper SRX Series Firewall is rated 7.8, while Sophos XG is rated 8.2. The top reviewer of Juniper SRX Series Firewall writes "Highly scalable, user-friendly UI, and easy to maintain". On the other hand, the top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". Juniper SRX Series Firewall is most compared with Cisco Secure Firewall, Palo Alto Networks WildFire, Netgate pfSense, Palo Alto Networks NG Firewalls and Juniper vSRX, whereas Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX. See our Juniper SRX Series Firewall vs. Sophos XG report.
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