We performed a comparison between Kryon RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The thing that we find the most value in is the Process Discovery component and the ability to really see what users are doing on a day-to-day basis. We're starting to make sense of the processes that they're doing and getting visibility into what they're doing. Overall, the Process Discovery is very good."
"[One of the valuable features] is the triggers. It's relatively simple to activate it. You can activate it via Control-M or via email. It has a lot of built-in triggers which enable us to easily activate the jobs."
"Kryon RPA is very stable - we've not had many disruptions, and the product is updated regularly."
"It has been helpful in reducing the manpower and error rate since we are able to run tasks 24/7 without interruptions. As humans definitely take breaks and there may be absenteeism that is unexpected, the solution provides continuous work. Humans tend to make errors once in a while, but the solution has almost zero percent errors."
"What I like most about Kryon RPA is the user experience. I also find the layout and design of the solution better for programming compared to other RPA solutions."
"All our users have no technical background. But Kryon is really simple and intuitive. Our business adapted very quickly and easily. This is the main thing and it's why we love the system so much. It's why we are always trying to put more processes into the system and make more use cases: because of the simplicity and the intuitive nature of the system."
"The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage."
"The friendliness of the software is good because people without any technical background can start off on it. This solution makes it easy for us to use it, as there is no learning curve. With no learning curve, the development time turnaround decreases."
"Email automation can access emails in multiple ways."
"A lot of the prebuilt models that are on an AI Center are valuable. Being able to go in there and train your data, give sample data, label the fields, and different OCR methods are also valuable."
"UiPath Action Center is very valuable."
"I like the document understanding feature. It gives us more accuracy."
"The biggest advantage of UiPath is its user-friendly environment."
"Previously, nobody could automate the process. The design and implementation allowed clients to handle their own data, for example, for transfers and items like that. We were able to digitize entirely from end to end. Now, the customer doesn't have to come to the bank and they don't need a pen and paper. They just have to log on and fill out the details of their request."
"The Orchestrator really stands out as the most valuable feature. We don't have to train anyone. They can usually pick it up really quickly. It is easy to use and intuitive."
"The most valuable features are the ease of use and the amount of resources and community that are out there for UiPath. They have all of the information that you would generally pay for with other providers. It's a very easy-to-learn solution as long as you put time and effort into it."
"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."
"It would be better to have [upgrades] done automatically, like an application on your smartphone. Or even if done manually, the upgrade should just be "next, next, next," and it's upgraded, rather than making it a project to upgrade."
"What needs improvement in Kryon RPA is the support. Sometimes, the solution has problems, so I contacted support, but I didn't receive immediate help from the team. You have to wait a while before the problem gets solved. This happens a few times in terms of getting cases solved. It would also be better if Kryon RPA had a cloud version because currently, from what I know, it only has an on-premise version, though I could be wrong about that. There isn't any additional feature I'd like added to Kryon RPA because it's a good service, but the support is very, very bad, so that area could be improved."
"I would like to see a better OCR solution. That's the main thing: identifying unstructured data, like all paper documents and data from pictures."
"Kryon RPA's integration with other solutions could be more seamless."
"We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging."
"I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together."
"The process discovery tool of Kryon RPA could be improved because of its limitations."
"The support team could be more responsive and helpful."
"I'm a developer and I'll move things around and they'll change order, or I'll try to save something and it won't save the first time. I'll have to open something twice, open something three times. I've got a list. I'm working out quirks with UiPath."
"UiPath's interface and user experience could be improved. The name is UiPath, but their UI is not that great. It's outdated. It seems like a 2014 or 2015 software. They should look at other products on the market."
"UiPath should lower its prices because many other RPA tools have reduced their prices, and Microsoft is a major competitor because it offers RPA services to its customers."
"The documentation can be a little bit lacking. I think they improved it a little bit last month. Last time I checked, it seemed like they spent a bit of time trying to improve it. Sometimes some of the processes are nicely documented. UiPath offers training, which they provide on their website. They teach you how to use it, but for some processes, it just seems like the documentation isn't really there. It makes it a little bit difficult when you're using a specific process from the first time."
"There should be extra ways for humans to interact with automation."
"I would like it to better handle updates from other systems, whether it's SAP or a website. That's the thing that we struggle with. Anytime a system changes, we have to go in and modify the code."
"I would like it to be more user-friendly."
Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Kryon RPA is rated 8.4, while UiPath is rated 8.8. The top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Kryon RPA is most compared with Microsoft Power Automate, Nintex RPA, Blue Prism, Automation Anywhere (AA) and Jiffy.ai Automate, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and ABBYY Vantage. See our Kryon RPA vs. UiPath report.
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