We performed a comparison between LogicHub SOAR+ and Splunk SOAR based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable feature is the UEBA. It's very easy for a security operations analyst. It has a one-touch analysis where you can search for a particular entity, and you can get a complete overview of that entity or user."
"Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information."
"The solution offers a lot of data on events. It helps us create specific detection strategies."
"The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."
"Sentinel pricing is good"
"The solution has features that helped improve the security posture of our clients. It provides the ability to correlate a large variety of log sources very cost-effectively, especially for Microsoft sources."
"Sentinel is a Microsoft product, so they provide very robust use cases and analytic groups, which are very beneficial for the security team. I also like the ability to integrate data sources into the software for on-premise and cloud-based solutions."
"The product can integrate with any device."
"It has improved my detection coverage in areas lacking by the SIEM."
"This solution allows us to easily investigate malicious events, system alerts etc."
"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."
"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."
"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"My understanding is the initial setup isn't too hard."
"The product’s integration with other Splunk products is valuable."
"It helps increase efficiency and productivity."
"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."
"The performance could be improved. If I create 15 to 20 lines for a single-use case in KQL, sometimes it takes more time to execute. If I create use cases within a certain timeline, the result will show in .01 seconds. A complex query takes more time to get results."
"Microsoft Sentinel is relatively expensive, and its cost should be improved."
"Microsoft Sentinel should provide an alternative query language to KQL for users who lack KQL expertise."
"Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement."
"The playbook is a bit difficult and could be improved."
"We are invoiced according to the amount of data generated within each log."
"UI coloring can be improved."
"We would like this solution to have a higher level of support for SaaS applications."
"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."
"We've run into a few minor issues. Some of the playbook writing is a bit complicated. We've had a few hiccups with the source control. We'd really like to use GitHub deployment keys for a dedicated account. We haven't been able to do that. I think those are some of the major ones."
"The number of playbooks on offer should be increased."
"Splunk SOAR should improve its ease of upgrade, which is a pain point for us right now."
"SOAR is probably the most unreliable product Splunk has and that's because most of it is content driven from what you put into it. There are certain parts of it that have a little bit of difficulty at volume too. It's always changing. There is new stuff coming out for it that's going to make it a little bit better, but it does have some drawbacks."
"And most of the challenges that I have faced with the solution can be found in the documentation itself."
"In the beginning, we couldn't find any specific documents for every function. It wasn't easy to navigate to what we needed."
"The UI can be more customizable for the clients."
LogicHub SOAR+ is ranked 18th in Security Orchestration Automation and Response (SOAR) with 2 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. LogicHub SOAR+ is rated 9.6, while Splunk SOAR is rated 8.0. The top reviewer of LogicHub SOAR+ writes "Integrated with hundreds of tools, analyzes data automatically, and has few false positives". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". LogicHub SOAR+ is most compared with , whereas Splunk SOAR is most compared with Palo Alto Networks Cortex XSOAR, Cortex XSIAM, ServiceNow Security Operations, Torq and Cisco SecureX. See our LogicHub SOAR+ vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
