We performed a comparison between Microsoft Configuration Manager and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The most valuable feature is the scalability."
"What's valuable is the basic management of the systems, being able to control who can access the systems."
"The ability to make collections and deploy to them has been great."
"It is a very good solution. It has a good interface and is easy to use. On top of that, it is very reliable in terms of distribution as well as getting the report."
"The most valuable feature of Microsoft Endpoint Configuration Manager is it's incredibly simple to configure and execute changes in bulk, allowing for seamless deployment. With this solution, you can easily track the status of all modifications and send them with ease, making it a comprehensive and efficient solution for any necessary adjustments."
"One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined process has significantly improved our software distribution workflows."
"It lets you know what your infrastructure is like and what state you are in."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"Good at managing updates and for remote support."
"The tool's most valuable feature is third-party application updates."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The most valuable feature we have found currently is probably patch management."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The most important aspect of this tool is the security it provides our company."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"Microsoft should extend support for additional platforms."
"The ability to integrate MDM would be great."
"In terms of scalability, I believe there's room for improvement. While SCCM is capable of handling our current needs effectively, scalability could be enhanced to accommodate future growth and larger deployments."
"The time the solution takes for updating systems could be quicker. For example, the system information status is not updating as it should. Additionally, the database synchronization querying is slow and could be improved."
"The tool's deployment is complex and depends on the architecture you want to implement."
"It is not easy to get good technical support, especially at level one."
"The solution should be more compatible with different versions of Linux."
"The setup was complex and I faced a lot of problems initially because I was new to the solution."
"The NinjaOne distribution server is highly dependent on an active directory."
"The ticketing system in NinjaOne is not the best."
"The graphical user interface could be improved."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"NinjaOne's dashboard could be easier to use."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"NinjaOne's reporting module is cumbersome."
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Microsoft Configuration Manager is ranked 1st in Patch Management with 78 reviews while NinjaOne is ranked 5th in Patch Management with 15 reviews. Microsoft Configuration Manager is rated 8.2, while NinjaOne is rated 8.0. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and Kaseya VSA, whereas NinjaOne is most compared with Atera, N-able N-central, ConnectWise Automate, Kaseya VSA and LogMeIn Central. See our Microsoft Configuration Manager vs. NinjaOne report.
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