We performed a comparison between ManageEngine Patch Manager Plus and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's technical support is top-notch. Whenever I have a question, they get back to me immediately, which is probably one of the best features of the solution's technical support."
"It is a highly stable solution."
"ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status."
"Scalability-wise, I rate the solution a ten out of ten."
"The initial setup was easy."
"The fetch repository is a good feature."
"You can create remote sessions for client systems."
"The most valuable feature of this solution is centralized management."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
"We have found the scalability to be quite good."
"The most valuable feature is the scalability."
"The solution is highly scalable."
"One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined process has significantly improved our software distribution workflows."
"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"Microsoft Endpoint Configuration Manager is valuable in keeping our systems updated. We are able to send updates to all the systems. Additionally, the Intune integration is helpful."
"The solution's initial setup is not straightforward, and we have to customize it with our relevant features."
"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."
"The solution's UI is an area that requires improvement."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
"The solution should have a customer label where we can label those servers or include those servers for specific customers."
"The agent can be a bit more intelligent."
"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."
"I find the user interface a little bit intimidating and not very appealing."
"Could do with some cosmetic improvements on the user interface."
"The ability to integrate MDM would be great."
"It is a bit of an old and outdated product."
"The tool's deployment is complex and depends on the architecture you want to implement."
"There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now."
"With Microsoft Premier Support, you get what you pay for. There's Third Tier Support that you pay for. If you pay for that, you get excellent support, and if you don't pay for that, then you get the less experienced staff."
"The tool's deployment can be cumbersome."
"It would be nice to have everything in one place. Now they have Intune for the desktops and SCCM to handle their servers."
More ManageEngine Patch Manager Plus Pricing and Cost Advice →
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ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews while Microsoft Configuration Manager is ranked 1st in Patch Management with 78 reviews. ManageEngine Patch Manager Plus is rated 8.4, while Microsoft Configuration Manager is rated 8.2. The top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, BigFix, ManageEngine Endpoint Central, GFI LanGuard and N-able N-central, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Microsoft Intune and Tanium. See our ManageEngine Patch Manager Plus vs. Microsoft Configuration Manager report.
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