We performed a comparison between Microsoft Azure App Service and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Mobile Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I'm a decision-maker, not a technician. From my perspective, the most significant advantage is that Azure is a one-stop shop. Everything we needed was included in the Microsoft Agreement. During COVID, it was the most convenient and most straightforward decision."
"The program is stable and we've had no technical issues so far."
"What I found most valuable in Microsoft Azure App Service is that it's a PaaS. I also like that it supports Docker and multiple frameworks so that you can work on Java, Ruby on Rails, PHP, and Python."
"Some of the features I found valuable are auto-scaling, SSL integration, cost-effectiveness, and the certificates provided by Microsoft Azure App Service."
"One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process."
"The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance."
"The solution can scale."
"App Service's best features are that it can be scaled easily and it includes Kudu."
"The reporting capabilities are pretty user-friendly."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."
"A great platform to import, manage and save customer data."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great."
"The solution is somewhat expensive."
"The solution needs better integration capabilities on the network side."
"Can be improved by increasing the number of data centres worldwide."
"The solution is quite expensive. If you need more features, you need to pay for them."
"Initially, there were some rare instances when the server went down because it was deployed on Linux."
"There are no issues with the solution."
"Customers love it when a solution is affordable, but with Microsoft Azure App Service, you can start and stop it, and when you stop it, it won't be reachable and it won't be available, yet you're still being charged for it. You'll still be charged even if the solution isn't accessible because Microsoft Azure App Service runs on a shared virtual machine that keeps on running, so if there's a way to work this out, it'll be a great improvement to only pay for what you use. The solution should have no hidden cost and no extra charge when it's stopped. This is what needs improvement in Microsoft Azure App Service."
"The pricing is average. It could be lower."
"It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"The solution is a bit expensive."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."
"The biggest challenge we had was the cost and the licensing."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"The back end really isn't user-friendly at all."
Microsoft Azure App Service is ranked 6th in Mobile Development Platforms with 38 reviews while Salesforce Platform is ranked 3rd in Mobile Development Platforms with 82 reviews. Microsoft Azure App Service is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Microsoft Azure App Service writes "A solution with great server management and helps improve performance". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Microsoft Azure App Service is most compared with Microsoft Power Apps, Oracle Application Express (APEX), ServiceNow, Pega BPM and Appian, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Microsoft Azure App Service vs. Salesforce Platform report.
See our list of best Mobile Development Platforms vendors and best Rapid Application Development Software vendors.
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