We performed a comparison between Microsoft Dynamics CRM and Nintex Process Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Salesforce, Oracle and others in CRM Customer Engagement Centers."Right now we're using the financial features, and we haven't tried the inventory. It's useful more on the financial side."
"Technical support is completely good."
"The solution is versatile and customizable."
"Microsoft Dynamics CRM brings the most value in terms of its ease of implementation."
"Microsoft Dynamics CRM has good integration with the Microsoft Stack of solutions. However, the Salesforce ecosystem is stronger."
"Our clients appreciate that the solution can be used to monitor everything their customer interacts with in their business."
"It is good for sales and service maintenance. It has various integration tools."
"The solution is scalable."
"K2 is reasonably priced."
"It saves time as tasks are automated."
"The solution has helped us to automate our business processes, our approval systems, and automation for quickly developing on SharePoint on-prem and SharePoint online."
"The most valuable features of this solution are that it's no code, it's very flexible, and it's easy to design."
"Out of box connectivity with UiPath."
"This tool is really helpful in reducing a lot of manual work. Its drag and drop components help to create a workflow faster than SharePoint Workflow Designer."
"The SharePoint feature is a really good connection, there are many features that are good."
"It's easy to learn. However, there is very little content available for the Nintex also, but they are providing their own documentation and all. So, it's easy to learn also."
"It would be better if it were more secure."
"If there was a bit more automation, specifically for marketing tasks, that would be ideal."
"The manufacturing module could be improved. I would like to see customization in the next release."
"We would like to see the tech support for this product improved, at present we are frequently waiting for a couple of days before we receive any response."
"The mobile side of the product doesn't look that great right now."
"The options for customizing Microsoft Dynamics CRM are very limited or highly complex."
"Sometimes Microsoft's support can be difficult to contact, and it can take a while to get a response to a ticket."
"Microsoft Dynamics CRM could improve by being more user-friendly."
"We would like to have access to an on-premises solution. In our country, we have a relationship with Central Bank of Egypt, which do noes not allow cloud solutions to be used. They should offer an on-prem solution with a flexible price license."
"It's very tedious to manage."
"Built-in reporting on-prem is limited and clunky at best."
"Bring all features available from the on-premise product into the cloud version and the workflow error reporting."
"Heavy, cumbersome and inflexible."
"Difficult to include external partners with the solution deployed on-premise."
"The security features for this solution need to be improved."
"We cannot use the same solution on cloud."
Microsoft Dynamics CRM is ranked 1st in CRM Customer Engagement Centers with 68 reviews while Nintex Process Platform is ranked 9th in Business Process Management (BPM) with 21 reviews. Microsoft Dynamics CRM is rated 7.8, while Nintex Process Platform is rated 8.0. The top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". On the other hand, the top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com, whereas Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, Pega BPM and Newgen OmniFlow.
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