We performed a comparison between Microsoft Power Apps and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would say that it's a very advanced product because it empowers people to do simple things, which previously may have required people to have some technical skills."
"The initial setup is very simple."
"It is easy to use."
"The most valuable feature is the time-to-market because you can make apps pretty fast."
"The platform has valuable features for opportunity and finance management. It has all the essential features for customer service."
"I like the galleries, which are really powerful."
"It's a very workable solution because it's an automated way of making applications. You have a template, you have the application know-how,"
"The solution is stable and reliable."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"We have seen a big improvement in the experience that we want to create for our end users."
"It can integrate anywhere, and you can make any kind of workflow."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"The main reason that people use ServiceNow is that performance is very good."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"The tool is generally easy to use, making it a very user-friendly product."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"When we talk of integrating with external applications, that's one area where, even today, I had to loop in my code developers. If this area can be streamlined so that my techno-functional consultants, who are on-site, can immediately start working on something without the assistance of developers, that would be ideal."
"There is room for improvement in error handling and debugging."
"The set up of the solution could be simpler."
"The solution is evolving very fast and every month new features are introduced. Sometimes it's difficult to catch up with all the evolution that's happening. I had to focus on Power BI for a while and left PowerApps at the side for a couple of months and when I came back, it had changed its interface and moved components around."
"Microsoft is not cheap. The pricing could be lowered for their customers."
"Microsoft should combine both the web and the mobile environment with all of the layers of development into one package."
"The product could be improved by making it a production application and enabling the export of apps."
"It is not enough user friendly. It also doesn't integrate very well with SQL Server."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"ServiceNow Now Platform's automation process needs improvement."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
"The UI and mobile UI need to be improved."
"Bug and defect management are not available in ServiceNow."
"The pricing model is complex and needs to be both lowered and simplified."
Microsoft Power Apps is ranked 1st in Rapid Application Development Software with 77 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. Microsoft Power Apps is rated 7.8, while ServiceNow Now Platform is rated 8.6. The top reviewer of Microsoft Power Apps writes "Low-code, low learning curve, and reduces manpower". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Microsoft Power Apps is most compared with Oracle Application Express (APEX), Mendix, ServiceNow, Appian and Zoho Creator, whereas ServiceNow Now Platform is most compared with ServiceNow, OpenText AppWorks , Appian, Mendix and Microsoft Azure App Service. See our Microsoft Power Apps vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.