We performed a comparison between Microsoft Remote Desktop Services and VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services has an easier deployment then VMware Horizon View and a better experience with technical support. However, VMware Horizon View users report a positive ROI where Microsoft users do not.
"The installation of Microsoft Remote Desktop Services was easy."
"The product's initial setup phase was easy."
"Since the tool has a graphical user interface, it's easier for us to access the server."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"The solution is really fast."
"You can scale the product."
"It's part of the Microsoft Operating system and is free."
"The solution is stable."
"VMware is very helpful for customized platforms that offer auto-promotion and auto-deprovision."
"Horizon View's best features are that it gives you more control over the PCs on your infrastructure, and it's specialized for banking environments."
"The most valuable feature of this solution has been security."
"VMware Horizon View is easily scalable. Its onboarding is easy and comes with flash provisioning features."
"The most valuable features are that it is easy to use and easy to manage."
"Users can log in from anywhere and from a variety of devices."
"The most valuable feature is that VMware Horizon is easy to setup."
"Ability to log in from anywhere and from a variety of devices."
"Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license.""
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"The solution should introduce a chat feature for end users."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"The biggest reason we don't use the solution for our company's clients is the solution's prices."
"The reliability of the solution could improve."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions."
"VMware Horizon View needs to improve orchestration and integrate additional images. I would also like to see its statistics."
"VMware Horizon View has worked a lot to improve the solutions. There are some issues in the delivery of the applications, such as network problems. You can lose your connection at times."
"I would like to see more useful monitoring within users and a more useful help desk."
"The initial setup was complex, and you need system experience to walk through it."
"Sometimes we had to force values so the end-user could continue working, which caused some information to get lost."
"The standard license does not include certain features."
"Horizon View's pricing is high."
"The customer service and support team could be better."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Microsoft Remote Desktop Services is rated 8.0, while VMware Horizon View is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Devolutions Remote Desktop Manager, whereas VMware Horizon View is most compared with VMware Horizon, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), Citrix Workspace, VMware Workstation and VMware Fusion. See our Microsoft Remote Desktop Services vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.